Samsung Galaxy Smartphone: How to optimise network connectivity

Last Update date : Nov 15. 2023

There are many possible causes for network connectivity issues and signal loss. Have a look at this video to learn how to optimise and instantly boost your network connectivity, so that you can enjoy a seamless experience with your Samsung Galaxy Smartphone.


Move to another area and check device network

When you are in areas with week signals or poor reception, you may lose reception. Move to another area and check the device network.

1 Go to Settings
Network mode selection
2 Tap on Connections.
Network mode selection
3 Tap on Mobile Network
Network mode selection
4 Tap on Network Operators
1 Go to Settings.
Network mode selection
2 Tap on Connections.
Network mode selection
3 Tap on Mobile networks.
Network mode selection
4 Tap on ‘Network mode SIM1’ or Network mode SIM2 and then select LTE/3G/2G (auto connect) as network mode
Network mode selection
1 Check the same SIM card in another device. If still issue persists, then contact to your SIM network provider
2 Check the device with another SIM card. If other SIM card is also not working then contact to Samsung Customer Care

Note: Click on the link to know how to boot in safe mode.

How to Boot in Safe mode

To update the latest software on your device, follow these steps:

Step 1. Go to ‘Settings’ > ‘Software update’

Step 2. Tap ‘Download and install’

Step 3. Follow the on-screen instructions

Note: Click on the link given below to know how to update the software on your device.

How to update the software on your device.

1. Go to ‘Settings’

2. Tap on ‘General management’

3. Tap on ‘Reset’

4. Tap on ‘Reset network settings’

5. Select ‘SIM 1 or SIM 2’ if you are using 2 SIM cards in the device.

6. Tap on ‘Reset settings’

 

Device network settings will be reset.

Note: Click on the link given below to know how to perform factory data reset on your device.

How to perform a factory reset

Other topic you may be interested in:

How to connect a Galaxy Watch to a smartphone

Logo tienda 0 +INFO
? Cargando... Se ha añadido un nuevo artículo en tu cesta Ver Cesta Seguir comprando

Related Questions

Thank you for your feedback!

Contact Info

Digital Service Center
DSC icon image DSC icon image

Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


dsc-qr-code-icon
Scan to access
Click here

WhatsApp
WhatsApp image icon WhatsApp image icon

WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
whatsapp-qr-code-icon
Scan to access
Click here

Chat with us
chat with us icon image contact info chat with us icon image contact info

Chat with us for product technical support, service center details, repair status, installation requests and more.
Click here

Request Callback Service
image of caller image of caller

Connect with our technical expert
Schedule Callback

Sign Language
Sign language image Sign language image

Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
Video chat with us

Email Support
Image of email icon Image of email icon

We'll respond within 24 hours of your request.
Email Us

Face-to-Face Support
Image of location icon Image of location icon

Whether your product is in warranty or out of warranty, we're here to help.
Find a Samsung service center Book an Appointment

Remote Service
Image of RM icon Image of RM icon

Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
Image of CEO icon Image of CEO icon

CEO Office
Indian customers only

Phone Support (India)
image of phone dialer image of phone dialer

Available: 8 AM to 8 PM (All 7 days)

Phone Support (Bangladesh, Sri Lanka, Nepal)
Image of caller icon Image of caller icon

Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864