Samsung Galaxy Smartphone: How to optimise network connectivity

Last Update date : Nov 15. 2023

There are many possible causes for network connectivity issues and signal loss. Have a look at this video to learn how to optimise and instantly boost your network connectivity, so that you can enjoy a seamless experience with your Samsung Galaxy Smartphone.


Move to another area and check device network

When you are in areas with week signals or poor reception, you may lose reception. Move to another area and check the device network.

1 Go to Settings
Network mode selection
2 Tap on Connections.
Network mode selection
3 Tap on Mobile Network
Network mode selection
4 Tap on Network Operators
1 Go to Settings.
Network mode selection
2 Tap on Connections.
Network mode selection
3 Tap on Mobile networks.
Network mode selection
4 Tap on ‘Network mode SIM1’ or Network mode SIM2 and then select LTE/3G/2G (auto connect) as network mode
Network mode selection
1 Check the same SIM card in another device. If still issue persists, then contact to your SIM network provider
2 Check the device with another SIM card. If other SIM card is also not working then contact to Samsung Customer Care

Note: Click on the link to know how to boot in safe mode.

How to Boot in Safe mode

To update the latest software on your device, follow these steps:

Step 1. Go to ‘Settings’ > ‘Software update’

Step 2. Tap ‘Download and install’

Step 3. Follow the on-screen instructions

Note: Click on the link given below to know how to update the software on your device.

How to update the software on your device.

1. Go to ‘Settings’

2. Tap on ‘General management’

3. Tap on ‘Reset’

4. Tap on ‘Reset network settings’

5. Select ‘SIM 1 or SIM 2’ if you are using 2 SIM cards in the device.

6. Tap on ‘Reset settings’

 

Device network settings will be reset.

Note: Click on the link given below to know how to perform factory data reset on your device.

How to perform a factory reset

Other topic you may be interested in:

How to connect a Galaxy Watch to a smartphone

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