Unlock your Galaxy device if forgot the security Pin, Pattern or Password

The “Forgot PIN/Password/Pattern” option on the lock screen is activated after 5 or more failed attempts to unlock the device. After using the "Forgot PIN/Password/Pattern" feature, if the previous lock method is entered incorrectly 3 times, no further attempts will be allowed.

If you've forgotten your password or haven't changed it recently, you can unlock your phone by performing a factory reset through the 'Erase data' option in SmartThings Find. However, please note that this process will permanently delete all your data, which cannot be recovered.

A Samsung account login is required for this action.

You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. 

For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. 

• On-body detection:  Once you have unlocked your device, it stays unlocked while it's in motion, suh as when you are walking with it. This device will stay unlocked for upto four hours or until you put it down.

• Trusted Places: Once you have unlocked your device, it stays unlocked as long as you are at or close to a trusted place. This device will stay unlocked for upto four hours or until you leave one of your trusted places.

Note: For accuracy, this uses your precise location.

• Trusted devices: Once your have unlocked this device, it stays unlocked when it's connected to a trusted device. This device will stays unlocked for up to four hours or until it disconnects from all trusted devices.