Why the Data is not Transferred from Previous Phone to New Samsung Galaxy Mobile Phone?

Last Update date : Oct 13. 2020

Easily move data from your previous phone to new Samsung Galaxy mobile phone with Smart Switch. You may encounter a situation when even after pressing Connect the data can't be transferred.

 

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The following criteria needs to be taken care of :

 

1. You need to check the target device and make sure that the same app is running on both devices.

2.The Connect button must be clicked only on one device.

3. After pressing Connect, place the device next to the microphone of the target device.

 

 

Thank you for your feedback!