Galaxy Book5 Pro 360, 40.62 cm, Core™ Ultra 7, 16 GB, Intel® Arc™ Graphics Galaxy Book5 Pro 360, 40.62 cm, Core™ Ultra 7, 16 GB, Intel® Arc™ Graphics
2

Galaxy Book5 Pro 360, 40.62 cm, Core™ Ultra 7, 16 GB, Intel® Arc™ Graphics

Warranty Information

Common Topics

Galaxy Book5 Pro 360, 40.62 cm, Core™ Ultra 7, 16 GB, Intel® Arc™ Graphics

NP960QHAA-EXP
  • in
  • NP960QHA-KG1IN
  • NP960QHAA-EXP
  • 1402
  • 14
  • 999
  • page-support-detail
  • support product detail

Solutions & Tips

Filter Filter Reset

Filter

Reset View results
  • {{contentInfo.symptomName}} {{contentInfo.title}}
    {{contentInfo.content}}
    • in
    • NP960QHA-KG1IN
    • NP960QHAA-EXP
    • {"softwares":[],"manuals":[{"description":"User Manual(Windows 11)","englishDescription":"User Manual(Windows 11)","fileName":"96xQHA_Win11_UG_ENG_Rev.1.1_250219.pdf","fileModifiedDate":"Feb 19. 2025","fileModifiedDateCalendar":1739915160000,"fileVersion":"1.1","fileSize":"2.02","contentsTypeCode":"UM","filePath":"UM/202502/20250219154350742/96xQHA_Win11_UG_ENG_Rev.1.1_250219.pdf","fileID":10077665,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_IN&OriginYN=N&ModelType=N&ModelName=NP960QHAA-EXP&CttFileID=10077665&CDCttType=UM&VPath=UM%2F202502%2F20250219154350742%2F96xQHA_Win11_UG_ENG_Rev.1.1_250219.pdf","osList":null,"areaList":[{"code":"BE","orgCode":"BE"},{"code":"CA","orgCode":"CA"},{"code":"CL","orgCode":"CL"},{"code":"CZ","orgCode":"CZ"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"ES","orgCode":"ES"},{"code":"FI","orgCode":"FI"},{"code":"FR","orgCode":"FR"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IN","orgCode":"IN"},{"code":"IS","orgCode":"IS"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"EN","orgCode":"EN","name":"ENGLISH"}]}]}
    • https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx

    Manuals & Downloads

    Filter Filter Reset

    Filter

    Language

    OS

    Reset View results
    • {{file.description}}
      • ver {{file.fileVersion}}
      • {{file.fileSize}} MB
      • {{file.fileModifiedDate}}
      • {{file.osNames}}
      {{file.languageName}}
      {{file.allLanguageNames}}
      Download

    Contact Info

    Digital Service Center
    DSC icon image DSC icon image

    Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


    dsc-qr-code-icon
    Scan to access
    Click here

    WhatsApp
    WhatsApp image icon WhatsApp image icon

    WhatsApp Us for services related interaction.
    Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
    Available 24 Hours / 7 days


    whatsapp-qr-code-icon
    Scan to access
    Click here

    Chat with us
    chat with us icon image contact info chat with us icon image contact info

    Chat with us for product technical support, service center details, repair status, installation requests and more.
    Click here

    Request Callback Service
    image of caller image of caller

    Connect with our technical expert
    Schedule Callback

    Sign Language
    Sign language image Sign language image

    Video call with Sign Language interpreter assisted by Samsung product expert.

    Available: 11 AM to 4 PM (Monday - Friday)
    Video chat with us

    Email Support
    Image of email icon Image of email icon

    We'll respond within 24 hours of your request.
    Email Us

    Face-to-Face Support
    Image of location icon Image of location icon

    Whether your product is in warranty or out of warranty, we're here to help.
    Book an Appointment

    Remote Service
    Image of RM icon Image of RM icon

    Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
    Remote Service

    CEO Office
    Image of CEO icon Image of CEO icon

    CEO Office
    Indian customers only

    Phone Support (India)
    image of phone dialer image of phone dialer

    Available: 8 AM to 8 PM (All 7 days)

    Phone Support (Bangladesh, Sri Lanka, Nepal)
    Image of caller icon Image of caller icon

    Bangladesh, SriLanka, Nepal Phone Support

    Apps & Services Customer Support



    RC01_Static Content : This text is only displayed on the editor page