Why charging is stopped working even though a device is not fully charged?

Last Update date : Sep 16. 2020
 

Please follow the below steps:

 

1. During wired charging, the device and the charger may become hot and if the device heats up or the ambient air temperature rises, the charging speed may decrease automatically.

 

2. If the battery becomes to specific temperature while charging, charging algorithm to protect device overheating operates and accordingly the charger may stop charging.


Note: To prevent damage. Wait for the device to cool down and then begin charging the device again.

 

. 

Related Questions

Thank you for your feedback!

Contact Info

Digital Service Center
DSC icon image DSC icon image

Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


dsc-qr-code-icon
Scan to access
Click here

WhatsApp
WhatsApp image icon WhatsApp image icon

WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
whatsapp-qr-code-icon
Scan to access
Click here

Chat with us
chat with us icon image contact info chat with us icon image contact info

Chat with us for product technical support, service center details, repair status, installation requests and more.
Click here

Request Callback Service
image of caller image of caller

Connect with our technical expert
Schedule Callback

Sign Language
Sign language image Sign language image

Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
Video chat with us

Email Support
Image of email icon Image of email icon

We'll respond within 24 hours of your request.
Email Us

Face-to-Face Support
Image of location icon Image of location icon

Whether your product is in warranty or out of warranty, we're here to help.
Find a Samsung service center Book an Appointment

Remote Service
Image of RM icon Image of RM icon

Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
Image of CEO icon Image of CEO icon

CEO Office
Indian customers only

Phone Support (India)
image of phone dialer image of phone dialer

Available: 8 AM to 8 PM (All 7 days)

Phone Support (Bangladesh, Sri Lanka, Nepal)
Image of caller icon Image of caller icon

Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864