What do I do when the TV is scratched or dented?

Last Update date : Oct 12. 2020

Scratched or dented TV :

 

Scratched or dented TV screens cannot be repaired, but only be replaced. Kindly contact a Samsung authorized service center to arrange for service or It can also be arranged via Your Service (Sign in with Samsung account > Register product > Request Support).

Note : 

  • Physical damage is not covered under Samsung Warranty
  • Replacement of physical damage part will incure labor and part cost as per company warranty policy
  • We recommend you get repair estimate cost before you proceed with the replacement 

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