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Television

Select+ Services for SAMSUNG Smart TVs

For your Smart TV SAMSUNG Neo QLED 4K 98” (QN98*)

Because you are an exclusive customer, Samsung has created for you a package of services that you can use for free whenever you need them*.

Previous consultation at home Previous consultation at home
Free home inspection to ensure proper placement of your television. Free home inspection to ensure proper placement of your television.
Previous consultation at home Previous consultation at home
First visit within 24 hours First visit within 24 hours
Free visit to your home 24 hours after purchase, to guarantee your full satisfaction with the product. Free visit to your home 24 hours after purchase, to guarantee your full satisfaction with the product.
First visit within 24 hours First visit within 24 hours
Same day installation upon delivery Same day installation upon delivery
Enjoy your new TV without delay. We install the equipment on the same day of delivery. Enjoy your new TV without delay. We install the equipment on the same day of delivery.
Same day installation Same day installation
Extension of the probationary period Extension of the probationary period
In the event that the product is defective at the factory, you have a 30-day trial period. In the event that the product is defective at the factory, you have a 30-day trial period.
Extension of the probationary period Extension of the probationary period
Express on/offline experience Express on/offline experience
Priority waiting in the Service Center and exclusive agent in calls and chats. Priority waiting in the Service Center and exclusive agent in calls and chats.
Express on/offline experience Express on/offline experience
Free technical assistance at home Free technical assistance at home
We visit you at home to help you set up and use the tools of your TV. We visit you at home to help you set up and use the tools of your TV.
Free technical assistance at home Free technical assistance at home

Service Policy

  • Extension of probationary period

    We extended to 30 days our immediate exchange policy in case of factory defect, so you can feel more relaxed and supported in the purchase of your Smart TV SAMSUNG Neo QLED 4K 98” (QN98*).
  • * Certain conditions apply, please review program terms and conditions. Terms and conditions click on the link below.
    Terms and Conditions English
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