All solutions for Apps & Services
- How to use the device Control your TV or Soundbar by connecting Google Home, Bixby, or Alexa
- Connecting the device How to add my Samsung Soundbar to the SmartThings app
- Troubleshooting What to do when the SmartThings app fails to add my TV
- Connecting the device My Samsung TV is connected to SmartThings but appears offline when I power off the TV
- Connecting the device Some of my online devices appear offline in the SmartThings hub
- SmartTings Find A device I’ve sold or handed in is still visible on SmartThings Find
- SmartTings Find How to add a family member’s smartphone to SmartThings Find
- General Do I need a Samsung account to download an App?
- Payment Can I get a refund for an app or in-app item?
- How to use the device How to create a Samsung account
- How to use the device Why do I get an error when signing into my Samsung account?
- How to use the device What to do if an unknown sign in or hacking attempt is found
- How to use the device Install or update Samsung Internet
- How to use the device How to use Samsung DeX
- How to use the device How can I delete my Samsung account?
- How to use the device How do I recalibrate the Galaxy Watch?
- How to use the device How to connect your smartphone to a PC or tablet with Samsung Flow
- Samsung Cloud Web How to create a new PIN in Samsung Kids
- Samsung Cloud Web What Parental controls are available in Samsung Kids?
- How to use the device I can't see the Game Booster when playing a game
- Delete Can I delete Samsung Free?
- How to use the device How to monitor your sleep with Samsung Health
- How to use the device How Samsung Health monitors your heart rate
- Backup/Restore How to backup and restore data to external storage with Smart Switch
- How to use the device How can I use Samsung Pay to make a payment?
- Settings How to change your Samsung account country or region
- SmartTings Find How to use SmartThings Find to locate a lost S Pen Pro
- Settings How to stay signed in or out of your Samsung.com account
- Backup/Restore Use the Samsung Cloud to back up and restore data to your Galaxy device
- Backup/Restore How to transfer data from a Galaxy phone with a broken screen
- How to use the device Learn how to use Gaming Hub
- How to use the device Use Routines in SmartThings
- How to use the device Invite members using the SmartThings app
- Galaxy SmartTag Use the Samsung Galaxy SmartTag and SmartTag+
- How to use the device Add and manage devices and appliances in SmartThings
- How to use the device Set up the SmartThings app on your phone
- How to use the device How to add my TV to the SmartThings app
- Troubleshooting How to fix the disconnection between my TV and SmartThings app
- Troubleshooting What to do if the TV that was registered on the SmartThings app disappears
- Connecting the device Connecting Bluetooth devices to your phone with SmartThings
- Connecting the device Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
- Connecting the device Unable to register a Samsung appliance to SmartThings
- Connecting the device What devices are supported by SmartThings?
- Galaxy SmartTag About the Galaxy SmartTag+
- Connecting the device Devices connected to my SmartThings hub appear offline
- Connecting the device Unable to control or see devices registered in the SmartThings app
- Connecting the device Unable to register/connect to a Bluetooth device in the SmartThings app
- Galaxy SmartTag Connect my Galaxy SmartTag with my smartphone
- How to use the device How to register my device on the SmartThings when it says it is already connected
- How to use the device How to change the owner of a device registered on the SmartThings app
- How to use the device How to install and use the SmartThings app on my iPhone
- How to use the device I am not receiving notifications from devices registered on the SmartThings app
- SmartTings Find Manage locations and rooms in the SmartThings app
- SmartTings Find Know if SmartThings data remain after a factory reset on my smartphone
- SmartTings Find How to use Find Using Camera to find my Galaxy SmartTag+
- SmartTings Find How to find a registered device or update the location in SmartThings Find
- SmartTings Find Know when a device registered on SmartThings Find is classified as lost
- SmartTings Find Use SmartThings on your Windows 10 and 11 PC
- SmartThings for WATCH About SmartThings for the Galaxy Watch
- SmartThings for WATCH About SmartThings for Watch
- SmartThings Life How to register home appliances in the SmartThings app
- SmartThings Life Features of the SmartThings services
- General Discover a new perspective with Bixby Vision
- How to use the device How to use Bixby Vision
- General Download the latest version of Bixby Vision
- Settings How Bixby Vision can support the visually impaired
- How to use the device How to activate Bixby Vision for accessibility
- Settings The languages Bixby Vision translation feature supports
- General Know more about the Game Booster app
- Settings How to update the Game Booster app and check the version
- How to use the device How to use Priority mode in the Game Booster app
- How to use the device How to use Performance monitor in the Game Booster app
- Security How to use Touch protection in the Game Booster app
- How to use the device How to use the pop-up panel during games
- How to use the device Learn how to use Gaming Hub
- How to use the device How can I change game optimization settings?
- General What are the PENUP Community guidelines?
- General What can I do if I discover inappropriate content on PENUP app?
- Troubleshooting How to Solve an Error in the PENUP App
- How to use the device How to delete the PENUP application or withdraw membership
- Settings Where to find and update your version of PENUP
- General Tell me more about the features provided in PENUP
- Settings How often do I have to make calibration?
- How to use the device Know more about Samsung Flow
- Settings How can I make suggestions and request changes to the Samsung Internet app?
- Security How to block Samsung Internet ads
- Security Use Samsung Internet in a strong private and secure environment
- How to use the device How can I change the default position of the menu in the Samsung Internet app?
- How to use the device How can I add or delete apps in Samsung Kids?
- How to use the device Know more about Bixby Voice
- General What is SmartThings Find (Find My Mobile)?
- How to use the device How to use Samsung Cloud
- How to use the device How can I synchronize the Samsung Health Monitor data to Samsung Health?
- How to use the device How do I cancel a subscription in Galaxy Store?
- How to use the device How to check my purchase history and update apps in the Galaxy Store
- How to use the device How do I enable push notifications from Galaxy Store?
- Troubleshooting How to solve an error when downloading an app from Galaxy Store
- Payment Why didn't I receive the in-app item after payment?
- How to use the device How do I register and use coupons in Galaxy Store?
- How to use the device What changes are applied with Galaxy Themes?
- How to use the device How do I receive discount information for Galaxy Themes?
- How to use the device What is a Samsung account?
- How to use the device What is Two-step verification?
- How to use the device What is sign in with Google?
- How to use the device How can I find my ID or password if I forget it?
- How to use the device How to check and update your version of Samsung Health
- How to use the device Know more about Samsung Internet
- How to use the device Can I change the song or the album name in Samsung Music?
- Settings What features are available with Samsung Pass?
- Settings What are the main features of Samsung Pay?
- How to use the device How to set up Samsung Pay
- How to use the device How can I add my credit/debit cards to Samsung Pay?
- How to use the device How can I manage my pay tab cards in Samsung Pay?
- How to use the device How secure is Samsung Pay?
- How to use the device How can I manage Samsung Pay if my smartphone or watch is missing?
- How to use the device What is Samsung Smart Switch?
- How to use the device What is Samsung DeX?
- How to use the device How to use the supported features in Samsung DeX
- Troubleshooting What to do if an error occurs in Samsung DeX
- How to use the device How to access and install Samsung Free
- How to use the device How to report intellectual property infringement in Galaxy Store
- Settings How to delete Samsung Kids
- Functions Know more about the native apps of Samsung Kids
- Settings How to activate Bixby Voice
- Delete How to delete your Bixby Voice account
- Settings What is Block during game in Game Booster?
- How to use the device Why can’t I see installed game icons on the Home/Apps screen?
- How to use the device Why have I not received a new mission from Creature collection?
- How to use the device How can I connect my tablet to my PC?
- How to use the device Things you need to know before using the Blood Pressure app
- How to use the device What should I do if Samsung Health Monitor is not measuring accurately?
- Settings How to change the Bixby Voice language
- How to use the device What is Galaxy Themes?
- How to use the device How can I check and update purchased themes?
- How to use the device Do I need a Samsung account to download a theme?
- How to use the device How do I publish Galaxy Themes?
- How to use the device Can I get a refund for a Galaxy Theme?
- How to use the device How do I register and use coupons in Galaxy Themes?
- Settings How to use the shortcuts
- Settings How can I contact Samsung to ask about Game Booster?
- Settings Know more about the features of the Gaming Hub app
- Backup/Restore How to back-up and restore the play time data in Gaming Hub
- How to use the device Why can't I hear any game sound?
- How to use the device Know more about the PENUP app
- How to use the device How to check your drafts on the PENUP app
- How to use the device What kind of service is Sync?
- Settings Know more about the features provided by Samsung Flow
- How to use the device How should the ECG readings from Samsung’s Health Monitor be used?
- How to use the device The EGC measure is displaying different results on the Watch
- Settings Users restricted from the ECG feature
- How to use the device Problems with Samsung Health Monitor installation
- How to use the device What is Samsung Kids?
- How to use the device How to use Samsung Kids
- How to use the device How to take screenshots and recordings in the Game Booster app
- How to use the device How to check and update my version of Samsung Kids
- How to use the device Difference between Play all songs and Play selected song
- How to use the device What is Samsung Pass?
- How to use the device How to report intellectual property infringement in Galaxy Themes?
- How to use the device Blood pressure reading high on my Samsung Health Monitor
- How to use the device How to change the speaking style of Bixby
- Settings How to use Bixby's wake-up feature
- How to use the device How to set Bixby's Voice response according to the situation
- How to use the device How does Find My Mobile work?
- How to use the device How do I deactivate the Find My Mobile service?
- Backup/Restore How to backup or restore data to Samsung Cloud
- How to use the device Can I sync Gallery photos with OneDrive?
- How to use the device How to use OneDrive Gallery Sync
- How to use the device How to use Samsung Cloud Web
- How to use the device What kind of service is Samsung Free?
- How to use the device Will the service that appears on the left side of the main home screen continue to maintain Samsung Free?
- How to use the device Can I add or remove tabs in Samsung Free?
- General Why does Samsung Free differ between devices?
- Settings How to get the most out of Samsung Free
- How to use the device How to get updates on new content in Samsung Free
- General Is Samsung Free content for all ages?
- How to use the device How can I switch to Samsung Free?
- Troubleshooting How to solve Samsung Free app problems
- Settings How do I fix an error when downloading content from Galaxy Themes?
- How to use the device How to monitor exercises with Samsung Health?
- How to use the device What is Samsung Health?
- Settings Do I need a Samsung account to use Samsung Health?
- Backup/Restore Can I go back to the previous version of Samsung Health?
- Security How does Samsung Health protect my data?
- Backup/Restore How to restore or backup Samsung Health data
- How to use the device How to check your steps on Samsung Health
- How to use the device How to use Smart Switch
- How to use the device Problems you may experience when transferring from Android using Smart Switch
- How to use the device What are the data transfer options in Smart Switch?
- Security/Privacy Problems you may experience when transferring from iOS using Smart Switch
- How to use the device Will my messenger data transfer with Smart Switch?
- Settings Can I transfer data between Galaxy Watch/Book devices with Smart Switch?
- How to use the device Using Samsung Health Monitor Overseas
- How to use the device How to manage the Samsung Music tabs
- How to use the device Can I set the music playback speed?
- How to use the device How can I use the sleep timer in Samsung Music?
- How to use the device How can I use the sleep timer in Samsung Music
- How to use the device How to import and export Samsung Music playlists
- How to use the device How to hide Samsung Music files
- How to use the device How do I set my Samsung Music to not play automatically in my car?
- How to use the device How to report a Samsung Music error
- How to use the device What are the device requirements for Samsung Pass?
- How to use the device How to use Samsung Pass
- How to use the device How to report a Samsung Pass error
- How to use the device How to manage the data stored in Samsung Pass
- How to use the device Can I use Samsung Pass on multiple devices?
- How to use the device What authentication method can I use with Samsung Pass?
- How to use the device What is Samsung Pay?
- How to use the device How to open Samsung Pay
- How to use the device How to manage membership cards with Samsung Pay
- Samsung Cloud Web How to use Samsung Pass OTP
- How to use How to use Samsung Pass on a Samsung PC
- How to use the device Learn how to save up to 70% energy with your Samsung products
- Samsung Cloud Web How to create and use a passkey
- How to use the device The updated trash feature in My Files on Galaxy devices with One UI 6.0
- Backup/Restore How to use Google One to back up your Galaxy phone’s data
- How to use the device How to check and update the Gaming Hub version
- General What is Gaming Hub?
- Backup/Restore Back-up and Restore Gaming Hub Play Time Data
- How to use the device How to delete and add apps in the Gaming Hub app
- Functions Features of the Gaming Hub App
- Backup/Restore Methods to back up and restore data to Galaxy devices
- Security How to use the Smart Switch app to transfer data between Galaxy devices
- SmartTings Find Use the Samsung Find app notification feature
- Security/Privacy Pause USB PD (Power Delivery) charging when gaming feature on your Galaxy device
- Samsung Cloud Web Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update
- Delete How to delete and add apps in the Gaming Hub app
- How to use the device What is Game Launcher?
- How to use the device How to check and update the Game Launcher version
Contact Info
WhatsApp - 24/7
![WhatsApp]()
![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
We are available!
Attention 24 hours a day
Attention 24 hours a day
LiveChat - 24/7
![LiveChat]()
![LiveChat]()
Attention with our expert staff in Samsung products.
We are available!
Attention 24 hours a day
Attention 24 hours a day
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.