How to reset your cell phone to factory settings?

Last Update date : Oct 12. 2022

In most cases, system failures on a Smartphone are caused by third-party applications or configurations of the Android system. Here are the steps to follow to correct these cases:

Software version used 10

Note: When you factory reset your smartphone, any data you have on your device will be deleted.

It is recommended to make a data backup before performing this process. If you find it necessary, you can do this factory reset at any Samsung service center.

1 From the home screen, swipe up or down with one finger to access the Applications screen.
2 Enter in Settings
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3 Swipe to the bottom to see more options
4 Select general administration
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5 Click on Reset
6 Tap on Reset to default values
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7 Read the information and scroll down
8 Tap on Reset. If you have set up a Samsung account or a screen lock, you need to enter your credentials to continue.
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9 To delete all your data and downloaded apps, select Delete all. This will allow you to reset the device to its factory settings.
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Si tienes dificultades con tu dispositivo móvil, tablet o wearables de Samsung, puedes enviarnos una pregunta en la aplicación Samsung Members.

Esto nos permite observar más de cerca lo que está sucediendo. Los datos son anonimizados y solo se conservan durante la investigación. Obtén más información sobre cómo enviar un informe de error a través de Cómo usar la aplicación Samsung Members

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