What to do if your S Pen is often disconnected from your Galaxy phone
Troubleshooting
If your Galaxy device displays a message that the S Pen is disconnected, you need to check some external factors that may be interfering with the function of the S Pen. Magnetic phone cases or covers, old software versions, or Air Action settings could be the cause of the disruption. Follow the guide below to troubleshoot the S Pen connection issues you are experiencing.
If you often receive a notification message that says you need to connect your S Pen with an S Pen indicator icon, or the S Pen is often disconnected from your device, check the accessories attached to the device first.
Certain magnetic forces may negatively affect S Pen functions. As such, a magnetic phone case or metallic cover may interfere with the recognition or usage of the S Pen and may cause irregular, unintended input. Before using your S Pen, make sure to remove any magnetic accessories such as a magnetic case or metallic cover.
If you are experiencing S Pen connection issues after removing any magnetic accessories, you may need to remove and insert the S Pen back into the slot and check the connection status in Air actions settings. Follow the steps below to access the S Pen settings.
You can also try to reset the S Pen and connect it again. If you have customized S Pen settings, resetting the S Pen will return it to its default settings. After inserting the S Pen into the slot until it clicks, initialize the S Pen reset by following the steps below.
Note: Device screenshots and menus may vary depending on the device model and software version.
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