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Welcome to Samsung Support
SUPPORT ALERT
Important Security information
Order and receive a free set of locks or security covers for sliding electric stove knobs.
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Need some help locating your model number? Select your product
from the menus below and we'll show you where your number is.
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Topics
How to set up Maintenance mode
Find additional info
Samsung Members Community
![Samsung Members Community]()
![Samsung Members Community]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Estimated repair prices for out of warranty cell phones
![Estimated repair prices for out of warranty cell phones]()
![Estimated repair prices for out of warranty cell phones]()
For out-of–warranty repairs, Samsung recommends that its customers use the services of its authorized network
News & Alerts
![News & Alerts]()
![News & Alerts]()
Find out about the latest news on Samsung innovations and updated technologies in the market.
Data Transfer Guide
![Data Transfer Guide]()
![Data Transfer Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Smart View
![Smart View]()
![Smart View]()
Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.
Samsung Service: Terms & Conditions | Privacy Policy
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Check out the latest Samsung Smart TV T&Cs and Samsung’s Privacy Policy.
Smart Service InShop
![Smart Service InShop]()
![Smart Service InShop]()
Samsung Smart Service is available in shops near you and will
put you in touch with Samsung expert technicians whenever you need.
put you in touch with Samsung expert technicians whenever you need.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
Remote Support
![Remote Support]()
![Remote Support]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimize performance.
SmartThings FAQ
![SmartThings FAQ]()
![SmartThings FAQ]()
Learn how to connect your device using SmartThings. Find out troubleshooting tips and FAQs to learn more.
Handy Tips for my Samsung Smartphone
![Handy Tips for my Samsung Smartphone]()
![Handy Tips for my Samsung Smartphone]()
Set up, manage and learn how you can optimize your device.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
How to use Galaxy Maintenance mode to secure your device when a repair is in progress
Back up & Restore data
![back up and restore icon]()
![back up and restore icon]()
Find out the various ways to backup and restore data on your Galaxy device.
How to
Contact Info
WhatsApp - 24/7
![WhatsApp]()
![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
We are available!
Attention 24 hours a day
Attention 24 hours a day
LiveChat - 24/7
![LiveChat]()
![LiveChat]()
Attention with our expert staff in Samsung products.
We are available!
Attention 24 hours a day
Attention 24 hours a day
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.