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Hola!
Aquí podrás navegar y comprar tal y como lo harías en la web de la tienda o marca desde la península. Tu
experiencia de compra y el surtido al que podrás acceder será exactamente la misma. Syniva solo actúa como
intermediario para poder llevarte el pedido a canarias y puedas ahorrarte el IVA.
Escoge el producto que quieras y añádelo al carrito, te mostraremos el PVP de península y el de Syniva
descontándote el IVA. Así podrás ver claramente lo que te ahorras. El total del resumen de compra incluye todos
los gastos por lo que ¡No te llevarás ninguna “sorpresa” al recibir tu pedido!
Ten encuenta que navegas en la web que la marca o tienda online ofrece a los residentes de la península y es
posible que veas información o condiciones específicas para ese territorio. Recuerda que tienes toda la información
de Syniva en el apartado de ayuda: métodos y costes de envío, métodos de pago y cualquier información relativa a
los servicios de Syniva . Para cualquier consulta puedes ir al apartado de Faqs del menú ayuda o escribirnos a
[email protected]
¡Disfruta de tus compras!
Track my Repair
Live tracking of your support request at the click of a button
Track my Repair
You can find your all kind of tickets. If you want to show detail, please click ticket list
Track my Repair
| Date of Request | Product | Model code | Request Number | Status | Ticket type |
|---|
| There is no result. |
- Request
- In Progress
- Closed
- Assigned to Service Center
- Acknowlde(ASC)
- Engineer Assigned
- Pending
- Repair completed
- Delivery in Progress
- Canceled
- Request
- In Progress
- Canceled
- Closed
- Assigned to Service Center
- Acknowlde(ASC)
- Engineer Assigned
- Pending
- Repair completed
- Delivery in Progress
- Service Requested
- Engineer Assigned
- Repair in progress
- Repair Completed
- Service Requested
- Engineer Assigned
- Pending
- Service Requested
- Engineer Assigned
- Pending
- Repair Refusal
- Service Requested
- Agreement In Progress
- Agreement Completed
- Service Requested
- Agreement In Progress
- Agreement Cancelled
- Service Requested
- Engineer Assigned
- Repair in progress
- Repair Completed
- Delivered
- Service Requested
- Engineer Assigned
- Repair in progress
- Repair Completed
- Delivered
- Service Requested
- Appointment Confirmed
- Installation Completed
- Service Requested
- Assigned to Service Center
- Cancelled
- Status:
- Request Number:
- Related Ticket Number:
- Model Code:
- Serial Number:
- IMEI:
- Pack Number:
- Certificate Number:
- Order Number:
Contact Information
- Mobile Phone Number:
- Alternative Phone Number:
- Email Address:
- Postal Code:
- City:
- Address 1:
- Address 2:
Devices Symptoms
- Symptom 1 :
- Symptom 2 :
My Enquiry
Samsung Reply
- Request Number:
- Date of Request:
- Status:
- Model Code:
- Serial Number:
- IMEI:
Contact Information
- Mobile Phone Number:
- Mobile Phone Number:
- Email Address:
ASC(Service Center) Info
- Address:
- Email:
- Phone number:
Symptom Information
- Status:
- Request Number:
- Model Code:
- Serial Number:
- IMEI:
ASC(Service Center) Info
- Address:
- Phone number:
- Email:
Appointment Scheduled For
If you have any qeustions or concerns, please call our customer care at 1-xxx-xxx Samsung and refer to the ticket number above
My Enquiry
- Status:
- Request Number:
- Model Code:
- Serial Number:
- IMEI:
ASC(Service Center) Info
- Address:
- Phone number:
- Email:
Appointment Scheduled For
If you have any qeustions or concerns, please call our customer care at 1-xxx-xxx Samsung and refer to the ticket number above
The Reference Number is a 10-digit number starting with 4.
For Mobile Phones, Tablets and Wearables:
• You can find your Reference Number in your text message (SMS) from Samsung, my page, repair receipt, shipping label (for Australia Post), or you may contact our support team (via phone or chat).
For Home Appliance products (Washing Machines, Refrigerators, Dishwashers, Vacuums, Microwaves, and Air Purifiers):
• You can find your Reference Number in your text message (SMS) from Samsung.
For TV/AV products (Televisions, Soundbars, Blu-ray/DVD Players, Home Theatres, and Projectors):
• You can find your Reference Number in your text message (SMS) from Samsung.