Galaxy Fold Premier Service

Galaxy Fold Premier Service

Your Galaxy Fold comes with specialized customer care services designed to deliver the best possible foldable experience.

Galaxy Z Primer Service

Galaxy Z Primer Service

Special customer care services are available when you have a Galaxy foldable device


Description

① Fold & Galaxy Z Concierge

Trained experts are available to ensure your experience with the Galaxy Fold or Galaxy Z.
Please call our experts when you come across any trouble. Available 24/7 to assist your needs.

Phone Number:
Jordan: 065777444 / 080022273
Iraq: 80010080
Lebanon: 1598

Hours of operation: 24 hours a day and 7 days per week

② 1–Year Protection by Samsung Care+ for Galaxy Fold or Galaxy Z

Your Galaxy Fold or Galaxy Z is covered for a one-time repair within 1 year from the device purchases date to be serviced by our authorized service centers.

  • What’s covered?

    Samsung Care+ for Galaxy Fold or Galaxy Z takes care of accidental main screen damage in addition to the standard warranty. All Repairs are carried out using the genuine parts by our certified technician.

    Damage on the Screen: Broken/Cracked main screen affecting the functionality or the safety of your device.

    ※ This Program covers the main screen only (External Screen not Included in this program)..

  • When you have damages as mentioned above and you want to use the Samsung Care Plus, Below excess or additional fee will apply:

    Country Currency Fees Galaxy Fold Fees Galaxy Z
    Jordan JOD 110 98
    Iraq USD 155 119
    Lebanon USD 155 132

  • Please contact us by calling the below mentioned numbers of Samsung Customer Service.

    Jordan: 065777444 / 080022273
    Iraq: 80010080
    Lebanon: 1598

Contact Us

Online

There are a number of a different ways of contacting us via Live Chat, Email, WhatsApp and more
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Call

Speak to one of our dedicated team of experts
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Face to face Support

Search the nearest Samsung Service Centers in your area.
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