SmartThings
SmartThingsSolutions & Tips
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Galaxy SmartTag
Use the Samsung Galaxy SmartTag and SmartTag+
FAQ for Samsung Mobile. Find more about how to use the Samsung Galaxy SmartTag and SmartTag+ with Samsung Support.
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How to use the device
Control your TV or Soundbar by connecting Google Home, Bixby, or Alexa
Control your TV or Soundbar by connect Google Home, Bixby and Amazon Alexa. Keep reading to learn how to use your favorite AI on your TV.
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How to use the device
Add and manage devices and appliances in SmartThings
You can add your smart devices to the SmartThings app to control and monitor them with ease. You can also remove devices that you’re no longer using.
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How to use the device
How to fix the disconnection between my TV and SmartThings app?
FAQ for Samsung Apps & Services. Find more about How to fix the disconnection between my TV and SmartThings app with Samsung Support.
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How to use the device
What to do when the SmartThings app fails to add my TV?
FAQ for Samsung Apps & Services. Find more about What to do when the SmartThings app fails to add my TV with Samsung Support.
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Connecting the device
Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
FAQ for Apps & Services. Find more about connect devices connected to other services Google Home, Alexa to SmartThings App with Samsung Support.
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Connecting the device
Devices connected to my SmartThings hub appear offline
FAQ for Apps & Services. Find more about devices connected to my SmartThings hub appear offline with Samsung Support.
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Galaxy SmartTag
Connect my Galaxy SmartTag with my smartphone
FAQ for Apps & Services. Find more about connect my SmartTag with my smartphone with Samsung Support.
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How to use the device
How to register my device on the SmartThings when it says it is already connected
FAQ for Apps & Services. Find more about how to register my device on the SmartThings when it says it is already connected with Samsung Support.
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How to use the device
How to change the owner of a device registered on the SmartThings app
FAQ for Apps & Services. Find more about how to change the owner of a device registered on the SmartThings app with Samsung Support.
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How to use the device
How to install and use the SmartThings app on my iPhone
FAQ for Apps & Services. Find more about how to install and use the SmartThings app on my iPhone with Samsung Support.
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SmartTings Find
How to use Find Using Camera to find my Galaxy SmartTag+
FAQ for Apps & Services. Find more about How to use Find Using Camera to find my Galaxy SmartTag+ with Samsung Support.
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SmartTings Find
How to add a family member’s smartphone to SmartThings Find
FAQ for Apps & Services. Find more about How to add a family member’s smartphone to SmartThings Find with Samsung Support.
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SmartTings Find
How to find a registered device or update the location in SmartThings Find
FAQ for Apps & Services. Find more about how to find a registered device or update the location in SmartThings Find with Samsung Support.
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SmartTings Find
Use SmartThings on your Windows 10 and 11 PC
FAQ for Apps & Services. Find more about use SmartThings on your Windows 10 and 11 PC with Samsung Support.
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How to use
how does find my mobile work
FAQ for Apps & Services. Find more about How does SmartThings Find (Find My Mobile) work with Samsung Support.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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How to use the device
How to add my Samsung Soundbar to the SmartThings app?
How to add my Samsung Soundbar to the SmartThings app?
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How to use the device
Invite members using the SmartThings app
Find out how to invite members using the SmartThings app.
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How to use the device
Set up the SmartThings app on your phone
Find out how to set up the SmartThings app on your phone.
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SmartTings Find
Use SmartThings Find with the SmartThings App
FAQ for Samsung Mobile. Find more about how to use SmartThings Find with the SmartThings App with Samsung Support.
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How to use the device
How to add my TV to the SmartThings app?
FAQ for Samsung apps & services. Find more about How to add my TV to the SmartThings app with Samsung Support.
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How to use the device
What to do if the TV that was registered on the SmartThings app disappears?
FAQ for Samsung Apps & Services. Find more about What to do if the TV that was registered on the SmartThings app disappears with Samsung Support.
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Connecting the device
Connecting Bluetooth devices to your phone with SmartThings
FAQ for Apps and Services. Find more about connecting Bluetooth devices to your phone with SmartThings with Samsung Support.
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Connecting the device
My Samsung TV is connected to SmartThings but appears offline when I power off the TV
FAQ for Apps & Services. Find more about my Samsung TV is connected to SmartThings but appears offline when I power off the TV with Samsung Support.
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Connecting the device
Unable to register a Samsung appliance to SmartThings
FAQ for Apps and Services. Find more about being unable to register a Samsung appliance to SmartThings with Samsung Support.
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Connecting the device
What devices are supported by SmartThings?
FAQ for Apps & Services. Find more about what devices are supported by SmartThings with Samsung Support.
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Galaxy SmartTag
About the Galaxy SmartTag+
FAQ for Apps & Services. Find more about the Galaxy SmartTag+ with Samsung Support.
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Connecting the device
Unable to register/connect to a Bluetooth device in the SmartThings app
FAQ for Apps & Services. Find more about being unable to register/connect to a Bluetooth device in the SmartThings app with Samsung Support.
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Connecting the device
Some of my online devices appear offline in the SmartThings hub
FAQ for Apps & Services. Find more about some of my online devices appear offline in the SmartThings hub with Samsung Support.
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How to use the device
I am not receiving notifications from devices registered on the SmartThings app
FAQ for Apps & Services. Find more about not receiving notifications from devices registered on the SmartThings app with Samsung Support.
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SmartTings Find
Manage locations and rooms in the SmartThings app
FAQ for Apps & Services. Find more about manage locations and rooms in the SmartThings app with Samsung Support.
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SmartTings Find
Know if SmartThings data remain after a factory reset on my smartphone
FAQ for Apps & Services. Find more about know if SmartThings data remain after a factory reset on my smartphone with Samsung Support.
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SmartTings Find
A device I’ve sold or handed in is still visible on SmartThings Find
FAQ for Apps & Services. Find more about a device I’ve sold or handed in is still visible on SmartThings with Samsung Support.
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SmartTings Find
Know when a device registered on SmartThings Find is classified as lost
FAQ for Apps & Services. Find more about know when a device registered on SmartThings Find is classified as lost with Samsung Support.
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SmartThings Life
About SmartThings for the Galaxy Watch
FAQ for Apps & Services. Find more about SmartThings for the Galaxy Watch with Samsung Support.
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SmartThings Life
How to register home appliances in the SmartThings app
FAQ for Apps & Services. Find out how to register home appliances in SmartThings app with Samsung Support.
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SmartThings Life
Features of the SmartThings services
FAQ for Apps & Services. Find more about features of the SmartThings services with Samsung Support.
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How to use the device
how to hide samsung music files
hide samsung music files
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How to use the device
control-your-tv-and-soundbar-using-bixby-google-home-or-alexa
control-your-tv-and-soundbar-using-bixby-google-home-or-alexa
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Connecting the device
Unable to register/connect to a Bluetooth device in the SmartThings app
unable to registerconnect to a bluetooth device in the smartthings app
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SmartTings Find
How to use Find Using Camera to find my Galaxy SmartTag+
How to use Find Using Camera to find my Galaxy SmartTag+
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SmartTings Find
A device I’ve sold or handed in is still visible on SmartThings Find
A device I’ve sold or handed in is still visible on SmartThings Find
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Troubleshooting
Unable to control or see devices registered in the SmartThings app
Unable to control or see devices registered in the SmartThings app
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Settings
How to use Samsung Pass on a Samsung PC
The following instructions explain how to set up Samsung Pass on a Samsung PC.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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Galaxy SmartTag
Use Routines feature in SmartThings app.
Find out how to use Routines in the SmartThings app.
