We`re here for you
Welcome to Samsung Support
SUPPORT ALERT
Samsung Support Jordan: Summertime(DST, Daylight Saving Time) end date changes
Some countries’ governments shift summertime and wintertime to save on electricity consumption during the day. If your country shifted to winter time (+2 GMT) and your Galaxy phone wasn’t updated, you could change the time to manual and set it to the proper time. You can contact Samsung service center in Jordan or Samsung support center for any inquiries.
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Need some help locating your model number? Select your product
from the menus below and we'll show you where your number is.
- Type
- Sub Type
- Category
Topics
Find additional info
Windows 10 Update Information
![Windows 10 Update Information]()
![Windows 10 Update Information]()
Samsung Members Community
![Samsung Members Community]()
![Samsung Members Community]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Data Transfer Guide
![Data Transfer Guide]()
![Data Transfer Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Samsung Smart View
![Samsung Smart View]()
![Samsung Smart View]()
Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.
Smart Switch Guide
![Smart Switch Guide]()
![Smart Switch Guide]()
Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
Smart Service
![Smart Service]()
![Smart Service]()
Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!
Interactive Guides
![Interactive Guides]()
![Interactive Guides]()
Check out the simulators for mobile phones, TV, IT products, and Home Appliances of Samsung. Learn how to use the product interactively.
Samsung Notebook International Warranty
![Samsung Notebook International Warranty]()
![Samsung Notebook International Warranty]()
Get your Notebook serviced in overseas countries.
Samsung Service:Terms & Conditions - Privacy Policy
![Samsung Service:Terms & Conditions - Privacy Policy]()
![Samsung Service:Terms & Conditions - Privacy Policy]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
Galaxy Fold Premier Service
![Galaxy Fold Premier Service]()
![Galaxy Fold Premier Service]()
Special customer care services are available when you purchase a Galaxy Fold.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair.
When maintenance mode is enabled, access to customer data within the device is restricted.
Please click here(link to the FAQ] to find out more about maintenance mode.
When maintenance mode is enabled, access to customer data within the device is restricted.
Please click here(link to the FAQ] to find out more about maintenance mode.
eco conscious service
Take a look at some of Samsung Support’s Eco-conscious initiatives.
Back up & Restore data
![back up and restore icon]()
![back up and restore icon]()
Find out the various ways to backup and restore data on your Galaxy device.
How to
X
Online support
Live Chat
We are pleased to assist you with any inquiries you may have. Feel free to reach out to us 24/7, every day of the week.
We are pleased to assist you with any inquiries you may have. Feel free to reach out to us 24/7, every day of the week.
Sign Language Chat
We are pleased to assist you with any inquiries you may have. Feel free to reach out to us 24/7, every day of the week.
Samsung Community
Log in with your Samsung Account and join the community and engage on different topics and discussions.
Interactive TV Simulator
Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
