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Product Support

Get help, find answers, download drivers, manuals and more.

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      SUPPORT ALERT

      Samsung service centre operating hours update

      We are glad to inform that all Samsung Service Centre will operate as usual.
      Click here for more service update.

      Samsung Service Centre Update

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      Warranty
      Warranty Warranty

      Register your product and find out what's covered.
      Register your product Warranty Information

      Repair Cost Estimator
      screen replace icon screen replace icon

      Find out what is the estimated cost to repair your Samsung products if they are damaged.
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      Samsung Members Community

      Connect with Samsung experts, super-fans, and other Community members on the latest tips, features and Samsung products.
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      TV Screen Replacement

      Check the estimated pricing for replacing or repairing your TV panel if it is damaged.
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      Our Sign Language Expert is Here to Help

      Our customers deserve the best service. We will go extra mile to provide you the support you deserve. Easy access to direct your video chat with the support of our dedicated agents.
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      Eco Conscious Service
      Eco Conscious Service Eco Conscious Service

      Go sustainable with Samsung Customer Service.
      Screen Repair Price

      Screen Replacement for Galaxy Devices
      Screen Replacement for Galaxy Devices Screen Replacement for Galaxy Devices

      Find out what is the recommended pricing for screen replacement of your Galaxy device.
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      Make your appointment here
      Samsung Members Samsung Members

      A portal to check your warranty, request for a callback, schedule an appointment at our Service Centres and much more.
      Book an Appointment Track my repair

      Galaxy Z Premier Service
      Galaxy Z Premier Service Galaxy Z Premier Service

      Your Galaxy Fold comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.
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      Keep your Samsung Account secure
      Keep your Samsung Account secure Keep your Samsung Account secure

      Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
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      SmartThings FAQ
      SmartThings FAQ SmartThings FAQ

      Getting started with Samsung SmartThings (Android and iOS).
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      News & Alerts
      News & Alerts News & Alerts

      For important products and service announcements.
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      Galaxy Battery
      Galaxy Battery Galaxy Battery

      Check out how you can take better care of your battery through proper use and charge.
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      Explore

      Stories that inspire you to do more with your Samsung devices.
      Go Explore

      Maintenance mode
      Maintenance mode Maintenance mode

      How to use Galaxy Maintenance mode to secure your device when a repair is in progress
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      Back up & Restore data
      back up and restore icon back up and restore icon

      Find out the various ways to backup and restore data on your Galaxy device.
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      How to

      Useful Tips for Galaxy Useful Tips for Galaxy
      Useful Tips for Galaxy Useful Tips for Galaxy
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      Interactive TV Simulator Interactive TV Simulator
      Interactive TV Simulator Interactive TV Simulator
      Open Simulator
      Tips to use Smart TV
       Tips to use Smart TV
      Tips to use Smart TV Tips to use Smart TV
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      Useful guide for Home Appliances
       Useful guide for Home Appliances
      Useful guide for Home Appliances Useful guide for Home Appliances
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      User Manuals & Download Guides User Manuals & Download Guides
      User Manuals & Download Guides User Manuals & Download Guides
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      X

      ATTENTION! Unauthorized Galaxy Watch 7 Offer.

      Latest Update Date: 11.04.2025


      Dear Valued Customers,
      As of 10 April 2025, we have been made aware of unauthorized post falsely claiming to offer the Galaxy Watch 7 for a discounted price. Please be advised that this offer is not affiliated with or authorized by Samsung Malaysia Electronics (SME) Sdn. Bhd.

      For your safety and to ensure the authenticity of your purchases, we strongly urge you to purchase Samsung products exclusively from our official website, authorized retailers, or verified sellers.

      If you come across any suspicious ads or offers, please report them immediately and refrain from engaging. For assistance, please contact us at 1800-88-9999 or via WhatsApp chat support .

      Your trust and security are our top priorities. Thank you for your continued support and vigilance.

      Contact Us

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      Face to face Support

      Whether your product is in warranty or out of warranty, we're here to help
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      Sign Language Support

      Mon - Sat 10am-7pm
      Close on Sun & Public Holiday
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      Samsung Official Online Store

      Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
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      Samsung Members
      samsung members samsung members

      Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
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      Smart Tips

      Get the very best out of your Samsung product.
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      Apps & Services Customer Support

      Product and App support
      9am to 6pm daily
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