Half of the TV screen is black
Last Update date : Oct 27. 2020
You suddenly notice that part your TV screen is black. It could be normal, something the device you are using is designed to do, or your TV could have a problem. This guide can easily help you determine the cause.
1
Navigate to the Menu on your TV.
If the menu is cut off by the black part of the screen, please visit the Support Center to request service.
2
Check the External Device Connection
Verify the cable is connected firmly and if so, try replacing it with another cable.
3
Turn the External Device Off and then Back On
Power cycle the external device and check to see if the black section of the screen returns. If it does, you may need to contact the manufacturer of that device for further troubleshooting.
Thank you for your feedback!
Please answer all questions.
Samsung Official Online Store
![]()
![]()
Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung Members
![samsung members]()
![samsung members]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Apps & Services Customer Support
Samsung Pay : 1800 22 8899
Samsung Rewards : 1800 22 8899
Samsung Rewards : 1800 22 8899