How to get refund or cancel plan in Secure Wi
Last Update date : Aug 08. 2022
You can cancel or get a refund on the Secure Wi-Fi protection plan. Policies for termination or refunds vary from country to country, so you must check before purchasing a protection plan.
How to get a refund
You can get a refund from Secure Wi-Fi by accessing the purchase details:
Step 1. Launch Secure Wi-Fi and tap “Protection plan”.
Step 2. Tap the more option icon and click “Purchase history”.
Step 3. Select the purchase you want to get refunded.
Step 4. Tap “Request refund”.
How to cancel the protection plan
To cancel any protection plan you are subscribed to follow the next steps:
1
Tap “Protection plan” on Secure Wi-Fi.
2
Tap the “Subscriptions” option at the top right.
3
Tap “Unsubscribe” on your current protection plan.
Thank you for your feedback!
Please answer all questions.
Samsung Online Store
![]()
![]()
Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung Members
![]()
![]()
Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.
Mobile Phone & Tablet Repair
![]()
![]()
Book a repair for your screen damaged mobile and send via courier
Apps & Services Customer Support
Samsung Rewards : 0800 726 786