Lightweight
Lithium-ion Battery
Learn about the Lithium-ion (Li-ion) battery,
which is high energy density, long-lasting and safe.
The lifespan of batteries are affected by their usage patterns and environments.
If you find yourself charging your phone too often, and your battery life has noticeably diminished, visit your local Samsung Support Centre for advice.
Battery Deterioration
Normally, signs of battery deterioration include drastic decreases in battery life and unexpected shutdowns.
Learn about unexpected device shutdowns.
- Electrochemical Deterioration of the Battery
These events occur after repetitive battery use, resulting in electrochemical deterioration.
High levels of deterioration could cause steep and instantaneous voltage drops,
thereby resulting in the device shutting down in order to preserve the electrical components.
- Shutdown Due to the Usage Environment
An extremely cold environment may cause a greater drop in voltage.
In this case, the device will shut down to protect its components.
Signs of Battery Deterioration
As battery efficiency decreases, the battery may deplete drastically or shut down,
even if the screen indicates that there is plenty of battery power left.
If you are having issues with a deteriorated battery, visit your local Samsung Support Centre for advice.
This can occur in cold winter temperatures, and the frequency may increase depending on the level of deterioration.
Certain demanding apps such as gaming and camera apps, may cause a drop in performance and decreased response times.
When to Replace the Battery
If you are frequently experiencing unexpected shutdowns, drastic decreases in battery life or any other battery-related issues, visit the nearest Samsung Support Centre to have your device checked.
Depending on your device’s warranty, you may qualify for a free battery replacement.
We may notify you through a device pop-up message that your battery requires replacement.
1. Click the notification in your ‘Status bar’.
2. Check the information on your battery’s status.
Easy-to-use Battery Self-Diagnosis
Check Samsung Galaxy Phone Battery Health
Is your device slowing down? Try using Phone Care which is available in the Samsung Members App.
You can check your battery status and optimise its usage in seconds.
1. Open Samsung Members App and tap "Support" on the bottom.
2. Check your battery status through "Phone diagnostics".
3. Tap "Test all".
Check Samsung Galaxy Watch Battery Health
Utilise the new Galaxy diagnostics feature to test the performance and check the battery health of your Galaxy Watch.
※ Self-diagnosis is supported on Watch 4, Watch 5 series and later models.
1. Open Samsung Members App and tap "Support" on the bottom.
2. Tap “Connected device diagnostics”.
3. From diagnostic options choose “Battery status option”.
※ Wearable device self-diagnosis (connected device diagnosis menu) is displayed in the Samsung Members app only when the Galaxy mobile device and the wearable device are connected, and the Galaxy Wearable app, Members app, and device software are all up to date.
Samsung Battery
Research-Verification
Thorough Quality Assurance
Samsung Galaxy complies with international safety standards in order to provide safe and high-quality batteries.
We provide batteries that have gone through internal verifications and quality tests by trusted third-party CAs.
※ Additional certificate outside of the global requirements may vary by country/product.
Samsung Online Store
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Samsung Members
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Mobile Phone & Tablet Repair
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