My washing machine has a bad Odour, what can I do?

Last Update date : Aug 04. 2022

 

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

 

The best way to handle washing machine odors is to prevent them from occurring in the first place. 

After a wash cycle, use a dry towel to remove moisture from the door seal. 

Keep the door crack open for ventilation. 

Periodically run ECO DRUM CLEANING & HYGIENE DRUM CLEAN. 

You can also try an empty (no detergent or clothes) hot water wash with ½ cup of vinegar to try to get rid of bad smell of the machine.

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of different ways of contacting us via Live Chat, Email and more
Chat Now Learn more

Call

For general enquires and technical support:
8am - 8pm, Monday - Sunday

Relay Service Learn More

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre Book a repair
View more

RC01_Static Content : This text is only displayed on the editor page

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung online store

Samsung Members

Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.
Community Download Now

Mobile Phone & Tablet Repair

Book a repair for your screen damaged mobile and send via courier
Book a repair Screen repair price list

Apps & Services Customer Support

Samsung Rewards : 0800 726 786
View more