Defects of unauthorised third-party protective films on Galaxy devices

Last Update date : Oct 23. 2023

When a person places a protective film or tempered glass on their Galaxy device, they have certain expectations for the accessory’s performance. However, if the individual opted to apply a non-authorised third-party protective film, the device user could find that what they presumed to be a protective measure might not perform as intended.

Air bubbles formed under unauthorised third-party protective film on a Galaxy phone.

Potential defects in unauthorised third-party protective films

Applying an unauthorised protective film to a Galaxy device could potentially lead to a number of undesirable issues:

  • Decreased rates for touch screen response and fingerprint recognition

  • Reduced display visibility caused by stains and discolouration

  • Diminished photo quality if the camera lens is covered

  • Uneven surface (example: lifting at the edges and bubbles in the middle)

  • Difficult to attach or remove

  • Incorrect size

  • Decreased durability
Finger touching a phone screen but receiving no response. Finger touching a phone screen but receiving no response.

Impaired touch screen response due to use of unauthorised third-party protective film on a Galaxy phone.

Discoloured protective film from an unauthorised third party. Discoloured protective film from an unauthorised third party.

An unauthorised third-party protective film discolouration on a Galaxy phone.

Dust on the edge of an unauthorised third-party protective film. Dust on the edge of an unauthorised third-party protective film.

Dust collected at the edge of the unauthorised third-party protective film on a Galaxy phone.

Bubbles around the edges of an unauthorised third-party protective film. Bubbles around the edges of an unauthorised third-party protective film.

A Galaxy phone's unauthorised third-party protective film with bubbles.

Scratches on a Galaxy phone's unauthorised third-party protective film. Scratches on a Galaxy phone's unauthorised third-party protective film.

Scratches on the Galaxy phone's unauthorised third-party protective film.

Incorrectly-sized unauthorised third-party protective film on a Galaxy phone. Incorrectly-sized unauthorised third-party protective film on a Galaxy phone.

Protective film is too small to cover the Galaxy phone display.

Samsung Mobile Accessory Partnership Program

The Samsung Mobile Accessory Partnership Programme, otherwise known as SMAPP, is a design and quality certification programme conducted by Samsung Electronics as a way to collaborate with partners in the production of authorised third-party accessories.

Partner products that have been certified through Samsung Electronics' quality verification system are given the Designed For Samsung logo, which is printed on the product exterior or packaging box.

"Designed for Samsung" on SMAPP logo.

To ensure safe use of the product, use genuine accessories or accessories certified by Samsung Electronics.

Note: If you require further assistance, please contact your local Samsung Service Centre.

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