eSIM Contact saving function support discontinued

Last Update date : Feb 06. 2024

Contacts can be saved in several places besides a Galaxy device, including USIMs, a user's Samsung/Google account, and eSIMs, which utilise the device's storage. For devices running One UI 6.1 or later, the eSIM Contact saving function is no longer supported. Galaxy device users can move their contacts using their phone, Samsung account, Google account, or other accounts.

Galaxy phone with contacts logo crossed out next to eSIM logo.

Notes:

  • eSIM service may vary depending on the country and carrier.
  • eSIM service is not supported in some countries.

How to move contacts from eSIM

Review how many contacts you have saved in each storage location at the same time, including your eSIM. Contacts that are saved on your eSIM and in other places can be moved to alternate locations.

View contacts per storage location

  • Open the Contacts app > Menu (three horizontal lines) > Select All contacts.

Move contacts to other storage

Contacts app menu Contacts app menu

Step 1. Open the Contacts app > Menu (the three horizontal lines) > Tap Manage contacts.

List of options in Manage contacts List of options in Manage contacts

Step 2. Select Move contacts.

List of where to move contacts from List of where to move contacts from

Step 3. Select eSIM.

List of contacts in selected location List of contacts in selected location

Step 4. Select the contacts you’d like to move. > Tap Done.

List of where to move selected contacts List of where to move selected contacts

Step 5. Select Phone, Samsung account, or Google account. > Tap Move.

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