How can back up my data to a PC, then recover it when needed?

Last Update date : Nov 23. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Back up data to computer

 

Transfer data between your device and a computer. You must download the Smart Switch PC version app from 117.p.syniva.es/smartswitch. Back up data from your device to computer and import the data to your device later.

How can back up my data to a PC, then recover it when needed?
1 On the computer, and download Smart Switch PC version.

You can download this on Samsung NZ Smart Switch  at the bottom of the page.

2 On the computer, launch Smart Switch. If your device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your device from the computer.

Check out How to back up my data? for alternative back up options and ore information.

 

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of different ways of contacting us via Live Chat, Email and more
Chat Now Learn more

Call

For general enquires and technical support:
8am - 8pm, Monday - Sunday

Relay Service Learn More

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre Book a repair
View more

RC01_Static Content : This text is only displayed on the editor page

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung online store

Samsung Members

Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.
Community Download Now

Mobile Phone & Tablet Repair

Book a repair for your screen damaged mobile and send via courier
Book a repair Screen repair price list

Apps & Services Customer Support

Samsung Rewards : 0800 726 786
View more