How long is the warranty of a Samsung replacement unit?

Last Update date : Nov 23. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

How long is the warranty of a Samsung replacement unit?

The replacement product comes with a new warranty term, this starts the date that the product was replaced on.

For specific information on the term of the products warranty, please visit Samsung Product Warranty information.

If you require more information, please get in touch with our Samsung Care New Zealand experts on 0800 726 786 or contact our Live Chat New Zealand team.

Thank you for your feedback!

Contact Info

Online

There are a number of different ways of contacting us via Live Chat, Email and more

Chat Now Learn more

Call

For general enquires and technical support:
0800 726 786
8am - 8pm, Monday - Sunday

For Deaf and hard of hearing, you can call using the Relay Service:
TTY: 0800 4 713 713
Voice: 0800 4 715 715

Relay Service Learn More

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.

Find a support centre Book a repair

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.

Samsung online store

Samsung Members

Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.

Community Download Now

Mobile Phone & Tablet Repair

Book a repair for your screen damaged mobile and send via courier

Book a repair Screen repair price list

Apps & Services Customer Support

Samsung Rewards : 0800 726 786