How to block accidental touches on your Galaxy smartphone

It could be embarrassing if you accidently called someone or sent a message while your phone was in your pocket or bag. But no more embarrassment is yours since your phone already has a feature to prevent that pocket dialing. Check out what to do to keep your screen inactive and keep it safe from any accidental screen touches below. 

Before you try out below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with latest version. Please check how to update your mobile device's software in following order.  

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions. 

Step 1. Go to Settings > tap Display.

Step 2. Tap the switch next to Accidental touch protection to turn the feature on.

How to turn off Fingerprint always on on the Galaxy Z Flip

On Galaxy Z Flip, there is a way to avoid accidental fingerprint touches by turning off 'Fingerprint always on' setting.

Step 1. Navigate to and open Settings.

Step 2. Search for and select Fingerprint always on. 

Step 3. If you already have a fingerprint saved, disable this feature by tapping the switch next to Fingerprint always on. 

If you are experiencing unusual behavioyr on Samsung mobiles, tablets or wearables, you can send us a question in the Samsung Members app. 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.