Using Quick Share on my Galaxy Device

Last Update date : May 20. 2022

Want to quickly send content to anyone with a Samsung phone or tablet nearby? Follow the below guide to learn how to use Quick Share on your Galaxy device operating on Android OS Version 10.0 (Q).

Please Note: This guide is designed for New Zealand variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. Quick Share requires the sending device to be operating on Android OS Version 10.0 (Q).

Prior to following the below guide ensure that the receiving Galaxy device is operating on Android OS Version 8.0 (Oreo) and above, supports Wi-Fi Direct and Wi-Fi setting is enabled.

1 Launch the application that the file is located

2 Select the files you would like to share then tap on

3 Select the device you would like to share

If you are unable to locate your device ensure you have enabled your phone or tablet visibility. To enable this setting head into your Settings > Connections > toggle on Phone Visibility. You are able to share files with up to 5 devices at once

4 On the recieving device, ensure the screen is unlocked and you have Accepted the file transfer

5 Once the files have been transferred over to the receiving device, head into the Gallery app to view transferred photos

Customising Quick Share Settings

1 Tap on Quick Share

2 Tap on

3 Select Settings

4 Customise Quick Share settings

Troubleshooting

If you are experiencing issues Quick Sharing content between your compatible devices, ensure that both devices are running on their most latest software. Please also try Restarting your device to refresh all previously loaded background processes and retry the above steps.

1 Swipe down on your screen to access your Quick Share and tap on

2 Tap on Restart

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Thank you for your feedback!

Contact Info

Online

There are a number of different ways of contacting us via Live Chat, Email and more

Chat Now Learn more

Call

For general enquires and technical support:
0800 726 786
8am - 8pm, Monday - Sunday

For Deaf and hard of hearing, you can call using the Relay Service:
TTY: 0800 4 713 713
Voice: 0800 4 715 715

Relay Service Learn More

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.

Find a support centre Book a repair

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.

Samsung online store

Samsung Members

Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.

Community Download Now

Mobile Phone & Tablet Repair

Book a repair for your screen damaged mobile and send via courier

Book a repair Screen repair price list

Apps & Services Customer Support

Samsung Rewards : 0800 726 786