Resetting or Restarting your Galaxy Buds
To reset your Galaxy Buds you will need to do the following :
- Open the Galaxy Wearable app
- Select the About Earbuds option. This can be found at the bottom of the page.
- Select Reset Earbuds.
The Galaxy Buds need to be paired with the device to perform a reset.
If your Galaxy Buds touchpad won't work, or they are otherwise unresponsive, you can restart the Galaxy Buds by putting each of the earbuds into the respective slots in the case and remove them after at least 7 seconds.
Remember to keep your Galaxy Buds case open when restarting.
If these steps do not resolve your issue please get in touch through one of the options below .
- Contact Samsung Care New Zealand experts on 0800 726 786
- Contact our Live Chat New Zealand team
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