Starred messages and how to use them

Last Update date : Nov 30. 2021

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

For easy access, prioritise or save your favourite messages in a separate folder called Starred Messages. Please see below to find out more:

How to Star your messages:

Open the Messages app > Select a conversation > tap and hold on a message > tap on Star message.

How to view your Starred messages:

Open the Messages app > tap on More Options (the three dots) > Starred messages.

How to Unstar your messages

1 Open the Messages app > tap on a conversation > tap and hold on a starred message > tap on Unstar message.

2 Open the Messages app > tap on More Options (the three dots) > Starred Messages > select a message > tap on EDIT > UNSTAR

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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