What to do if exclamation mark appears on my Galaxy Fit screen

Full-colour AMOLED display gives you real-time information about your health at a glance. Yet there is a case the display shows an exclamation mark and does not go away. Check out what is Galaxy Fit '!', and how to update and restart unresponsive device.

Before you try out below recommendations as to your solution, be sure to check if your device's software and related apps are updated with latest version. Please check how to update your mobile device's software in following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions. 

Display shows '!' (exclamation mark) when software update is failed with Bluetooth connection between Galaxy Fit and mobile phone. 

How to update my Galaxy Fit device

The Galaxy Fit can be directly updated to the latest software by the firmware over-the-air (FOTA) service via the Galaxy Wearable app. You may retry to update software on connected mobile phone via Galaxy Wearable application. 

Step 1. Open Galaxy Wearable app and reconnect mobile phone through this app. 

Step 2. To download and install band software on Galaxy Wearable app, tap Home > Update band software > Download and install.

Step 3. Follow the on-screen instructions. 

Step 4. The Galaxy Fit will be automatically restart to complete software update.

If you are experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us a question in the Samsung Members app.  

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.