Why Galaxy S23 camera does not recognise a QR code

Last Update date : Feb 25. 2023

When you scan a QR code using the Galaxy S23 camera, if you close the pop-up link without first connecting to the QR destination, it will not show the connection popup again.

View of devices with QR codes.

This recognises the user's preference to capture an image or video of the QR code image itself. This is normal so as not to disturb the recording with a connection pop-up display.

If you revisit the QR code and wish to see the pop-up link, touch the QR code part displayed on the camera (preview) screen to connect. 

What to do if the Galaxy QR code is not recognised

  • Tap on the QR code on the screen to display the QR code link.
View of how to recognise QR code.

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