[2022] What to do when your TV screen automatically turns off

Last Update date : May 26. 2022

Does your TV automatically turn off even when you don’t turn it off? Try resolving this phenomenon by following the steps below.

If your TV suddenly turns off or displays the Samsung logo, try checking your Power settings from Menu. This issue may occur if the Auto Power Saving or Auto Power Off functions have been enabled. Try disabling your Power and Energy Saving functions.

TV screen

The Auto Power Saving function uses Wi-Fi signals and usage information from your remote control to check your device usage status and automatically turns off your screen if inactivity is detected.

Step 1. Press the Home button on your remote control and navigate to Menu.

Step 2. Select Settings > All Settings.

setting Auto Power Saving function step 2

Step 3. Navigate to General & Privacy > Power and Energy Saving.

setting Auto Power Saving function step 3

Step 4. Disable the Auto Power Saving function.

setting Auto Power Saving function step 4

Note: Operation may vary depending on the Wi-Fi device you are using.

You can reduce unnecessary power consumption by enabling the Auto Power Off function, which will automatically turn off your TV after a specified period of inactivity.

Step 1. Press the Home button on your remote control and navigate to Menu.

Step 2. Select Settings > All Settings.

setting Auto Power Off function step 2

Step 3. Navigate to General & Privacy > Power and Energy Saving.

setting Auto Power Off function step 3

Step 4. Set the Auto Power Off function to Off.

setting Auto Power Off function step 4
  • If a period of time is specified and there is no activity for that period of time, the TV will automatically turn off.

Note: In some areas, the Auto Power Off function may not be supported when Samsung TV Plus is running.

Find out more about '[2022] How to troubleshoot when The Frame automatically turns off' with Samsung Support.

Note:

  • If you are having trouble with your Samsung Smart TV, you should always check to see if there are any software updates available as these may contain a fix for your problem.
  • Device screenshots and menus may vary depending on the device model and software version.

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