How to Use the Samsung TV Plus App
Please Note: The information on this page is for New Zealand products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Samsung TV Plus is Samsung's free ad-supported Smart TV video service, which delivers instant access to entertainment, movies, news, and more. There's no download, credit card or sign up required. With just an internet connection, you can start watching TV instantly.
Note:
- This service is not available on all Samsung Smart TV models and only available on Samsung Smart TVs from 2017.
- Subject to availability and also a requires data connection.
- Samsung TV Plus will only be available with the latest firmware version.
Samsung TV Plus delivers instant access so you don't have to work to watch TV. Here are a few tips on how to get the most out of Samsung TV Plus:
How do I see what's on now or later?
With the Guide, you can see what's on now and what's coming up next.
Note: You can access the Guide by pressing down and holding the CH button on your Samsung One Remote, or by pressing guide on a standard remote.
How do I quickly change the channel?
Press CH up or down to change the channel.
Why do I see a "Recommended" section?
This is the Samsung TV Plus recommended list of channels that highlights the most popular channels on Samsung TV Plus.
How do I delete channels from Samsung TV Plus?
Samsung TV Plus offers a wide range of programming and just about anyone should be able to find something interesting. If you want to delete the channels that you don't watch, or you decide you don't want any of these channels at this time, you can delete all of the Samsung TV Plus channels.
Note: If you delete all of the channels, the Samsung TV Plus app will not play automatically until new channels are added. New channels are occasionally added to Samsung TV Plus, so if you don't want to see them, you'll have to repeat this process.
You can remove the Samsung TV Plus app from your TV's app launcher. Simply highlight it, press the down directional button on your TV remote, and then select Remove > Remove. However, you can still watch Samsung TV Plus channels.
Note: You can add the Samsung TV Plus app back to the app launcher at any time. Press Home on your TV remote, navigate to Source, select Samsung TV Plus, press Up, and then select Add to Home.
Samsung TV Plus is a pre-installed app on every Samsung Smart TVs from 2017. However, if you do not want to use this service at all, you can disable Samsung TV Plus. Simply highlight it, press the down directional button on your TV remote, and then select Remove > Disable. Then, you will not see Samsung TV Plus from the app launcher and all Samsung TV Plus channels will be deleted at once.
Note: You can enable Samsung TV Plus again at any time. Press the Home button on your TV remote, navigate to Source, select Samsung TV Plus, press the Up directional button on your TV remote, and then select Add to Home.
You can get to the Samsung TV Plus Homepage by simply clicking the Samsung TV Plus tile located at the bottom of your screen (on 2019-current Samsung Smart TVs). For 2017-2018 Samsung Smart TVs, tune into any of Samsung TV Plus channels then press the Down arrow on your remote.
Tune into any of Samsung TV Plus channels, then press Down on your remote. If you see an "On Demand" button the channel provided single VODs. Click "One Demand" and you will be able to browse single VODs from the channel page. In future, you will be also able to find single VODs directly from the TV Plus homepage.
Samsung TV Plus is a free ad-supported Smart TV video service, which means you'll see ads before and during programs.
Ads appear on Samsung TV Plus. To find out more about our advertising policies and update your preferences, you can access the privacy choice app directly on your TV. You can opt-out of interest-based advertising, whereby you will no longer be shown relevant ads based on data such as your prior viewing behaviour, however you will still see ads.
If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care New Zealand experts on 0800 SAMSUNG (726 786). You can also contact our Chat Support team or reach us through Samsung Members Community.
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