Frequently Asked Questions
What are the benefits of signing up?
When you fill out the full form for Handraiser, you'll receive perks such as a discount on your purchase of the upcoming Bespoke AI Home Appliances. You can even get a chance to win a 30L Bespoke Grill Microwave Oven.
What kinds of improvements have been made to upcoming Bespoke AI Home Appliances
Wash more intelligently and conveniently with your new AI Topload. Our new AI Topload washing machines deliver easy and optimal wash results with the help of AI. Our new Bespoke AI Side by Side models on the other hand provide new smart innovations for your home. Save energy and operate your refrigerator more conveniently with AI.
Simplify your home life with Bespoke AI.
How can I control and customized my new Bespoke AI Home Appliances?
Use your new Bespoke AI home appliances easily and effectively via the SmartThings App. The SmartThings app uses data captured during user interactions to enhance your full household experience. You can also manage your energy consumption via AI Energy and ensure your new Home Appliance is in its optimal condition via Home Care Service, both accessible via the SmartThings App.
Promo mechanics
Customer registers on the new Bespoke AI Home Appliance page from March 12, 2025 to March 25, 2025 to get an exclusive e-voucher:
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10% e-voucher unique code for Samsung Online Store (Samsung.com/ph) registrations or 15% e-voucher unique code for Samsung Shop App registrations. This unique code will be sent via email provided by the customer |
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The awarded e-voucher unique code corresponds to a Samsung.com and Samsung Shop App voucher token which customers can use to pre-order any of the new Bespoke AI Home Appliance, with usage mechanics depending on where the registrant/customer will pre-order. |
E-voucher Usage for new Bespoke AI Home Appliance Pre-order via Samsung.com, Samsung Shop App & EPP
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Awarded e-voucher unique code can be used at the Samsung Online Store and Samsung Shop App to pre-order any of the new Bespoke AI Home Appliance from March 26, 2025 to April 9, 2025, with the following guidelines: |
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Mechanics:
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Customers can purchase the Pre-registration e-voucher for only ₱500 through Samsung Online Store (Samsung.com/ph) or Shop App. |
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Upon successful payment, the e-voucher code will be automatically sent to the email address provided by the customer during checkout. |
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Customers can use the e-Voucher during the pre-order period of the Home Appliances new product launch (March 26 to April 9) to avail the corresponding discount with order value. |
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The guaranteed e-Voucher discount worth ₱2,000 or ₱4,000 is valid only during the mentioned promotion duration |
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If unused during the mentioned promotion duration, the e-Voucher's value reverts to ₱500 and can be used at any time to any mobile products or consumer electronics products through Samsung Online Store (Samsung.com/ph) or Shop App. |
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The e-Voucher is valid for one transaction only, whether redeemed during the mentioned promotion duration or later for the ₱500 value. |
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The e-Voucher is non-refundable and cannnot be converted to cash. |
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The ₱500 voucher value cannot be split across multiple transactions. |
Steps to redeem:
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Purchase the Samsung Reservation+ e-voucher for only ₱500 from March 12, 2025 until March 25, 2025. |
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Within 24 hours, you will receive the e-voucher via email: |
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During the promotion period, apply the voucher code at checkout to avail of the discount. The boosted value is only applicable to the new Bespoke AI Home Appliances. |
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If unused during the promotion period, the voucher automatically reverts to its ₱500 value. |
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Use the ₱500 value voucher anytime to purchase any mobile products or consumer electronics products through Samsung Online Store (Samsung.com/ph) or Shop App. |
- Terms and conditions apply.
- Promos run from March 12-25, 2025 at Samsung Philippines.
- Per DTI Fair Trade Permit No. FTEB-216946, 216861 Series of 2025.