How do I cancel my order?

If your order has not yet been prepared for dispatch, you can still cancel it.

You can cancel it through the self-service ‘Cancel Order’ button available in your Orders page. If your order has reached ‘Awaiting dispatch’ status, cancellation on the website will no longer be possible.

Upon cancelling your order, you relinquish the item you ordered and acknowledge that you may no longer have one for yourself at the moment you place a new order. This includes all discounts, perks, and promos that have been applied to the cancelled order.