How to book a repair appointment
There are several convenient ways to book a repair appointment with Samsung. Whether you're seeking help with a product repair or technical support, here are the different methods available to save time and skip the queue.
Option 1: Through Samsung Members app
Follow these steps to schedule your repair.
Don't have Samsung Members yet? Download here: spr.ly/SamsungMembersApp-GooglePlay
Follow these steps to schedule your repair.
Before you start the chat, prepare the following information:
- Complete Name
- Complete Address (including Zip Code)
- Contact Number
- Model number
- Serial number
- Date of purchase
- Place of purchase
- Preferred date and time of our appointment
Note: Live Chat Support is available 24/7 for all products.
Follow these steps to connect with the representative and get your issue resolved
Before your call, prepare the following information:
- Complete Name
- Complete Address (including Zip Code)
- Contact Number
- Model number
- Serial number
- Date of purchase
- Place of purchase
- Preferred date and time of our appointment
Follow these steps to connect with the representative and get your issue resolved.
Dial the Samsung Support hotline. Samsung has dedicated phone numbers you can contact, depending on what kind of help you need.