How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone

The call forwarding feature is used to transfer calls to another number when the phone is: 

□ Busy

□ Unanswered

□ Unreachable

Step 1. Launch the 'Phone' app.

Step 2. Tap on the 'More' options icon (three dots) .

Step 3. Tap 'Settings' and Scroll down to 'Supplementary Services'.

Step 4.  Tap call forwarding from SIM1 or SIM2.

Step 5. Tap 'Voice Calls'.

Step 6. Choose when to forward a call from any of these options:

• Always forward
• Forward when busy
• Forward when unanswered
• Forward when unreachable

Step 7.  Enter the contact number that you would like the calls to be forwarded to.

Step 8.  Once complete tap on the 'Enable' button.

To disable tap forward when busy. Tap 'Disable'