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Pet-friendly service centers

MOBILE/TV & AV/APPLIANCES
Jan 29, 2023
You don’t have to worry about leaving your pet behind when you need to get help from Samsung Customer Service. We welcome all paws with a smile as we take care of your product needs. To ensure a pleasant visit, please take note of the following guidelines:

• Only small- to medium-sized (up to 25kg) dogs or cats will be allowed inside service centers.
• Kindly make sure to bring a copy of your pets' vaccination cards for screening or emergency purposes.
• Keep your pet leashed or secured in a carrier at all times.
• Please make sure your pet has a diaper on to avoid accidents. In the event that accidents do happen, kindly clean up after them. Make sure to bring poop bags, wipes, or sanitizing items that would help maintain the cleanliness of your furry friend and the service center.
• If your pet needs refreshment, approach any of our service center staff and we will gladly provide your pet with a fresh bowl of water.
• Keep your furry friend under your control and supervision at all times. This is to ensure their safety, as well as the safety of the people and things surrounding them.
• Maintain a safe distance between your pet and other customers.
• If your furry friend begins to get overexcited, aggressive, or anxious, kindly step outside and calm them down to maintain order in the service center.

Again, Samsung promotes responsible pet ownership. Pet owners will be solely responsible for any situation which may arise involving their pets. Observing these guidelines will greatly help us in giving you, your pets, and all of our customers the best experience in our service centers.

All paws are welcome at any of the locations below, but please be reminded that Samsung has sole discretion to refuse entrance or assist you out if any of the guidelines are not followed. For a smoother visit for you and your furry friend, you can pre-book your visit via the Samsung Members app or At Your Service.



NOASC NAMEADDRESS
1321 Electronics Service CenterUnit 101 & 102 New town Center, De Vencia Highway, Brgy. Lucao Dist. Dagupan City
2Banana Telecommunication, Inc.3F Gaisano Mall, J.P. Laurel Ave. Bajada Brgy. 13-B Poblacion District Davao City
3BSD International Mobile Inc. 2F Unit 201, 203, 271 Cyberzone SM Mall of Asia J.W. Diokno Blvd. Pasay City
4Cellular Horizon Tech, Inc.4F Cyberzone Unit 22-23 SM City, Grand Central Rizal Ave. Ext. Grace Park East Brgy. 88 1403 Caloocan City
5Chronicles Electronics Corp.GF No. 459 DMR Building, Gonzales Compound, Alabang-Zapote Road, Almanza Uno Las Piñas
6Chronicles Works and Services2424 Tejeron St. Brgy. 874 Zone 96 Dist. 6 Sta Ana Manila
7Henry's Electronics - ValenzuelaUnit A 632, McArthur Higway Brgy. Malanday Valenzuela City
8Jan Bc Mobile Inc.Temporary Address: 5th Floor Building B (beside Megatrade Hall 2 and Cebu Pacific)
9Jazzy Technical Services - CaviteNo. 12B & 14 Ph. 1 Century Commercial Complex, Molino-Paliparan Rd. Salawang Dasmarinas Cavite
10Jazzy Technical Services - IloiloUnit 1 & 2, One Rodulfo Bldg., Muelle Loney St. Brgy Presisdent Roxas Iloilo City
11Jazzy Technical Services - LagunaGF Progressive Bldg. #1839 Purok 1, Old National Highway Brgy. Dita Sta. Rosa City
12Junrex Cellphones - Ayala Cebu3F Ayala Center, Cebu New Building, Business Park Cebu City
13Junrex Cellphones - SM Cebu3F Northwing SM City Cebu North Reclamation Area Mabolo, Cebu City
14Lagman Electronics ServicesDupoint Bldg. A. Velez St. Cagayan de Oro City
15Mind Alliance - North Edsa4F AX1-441-A The Annex Bldg. SM City North Edsa Brgy. Sto. Cristo Quezon City
16Ornillo Manpower Services5300 Plaza Feliz Bldg. National Highway San Pedro Puerto Princesa City
17Pines Seamless Mobile Inc. - BaguioStall 338 Cyberzone 3F SM City Baguio Luneta Hill Upper Session Road Baguio City
18Primasiana Philippines - FestivalLevel 2 DG1-9 Festival Supermall Filinvest City Alabang, Muntinlupa City
19Primasiana Philippines Inc. - Lipa2F Unit 121 Robinsons Place Lipa J.P. Laurel Highway Mataas na Lupa Lipa City
20Puerto Electronico2F SM Puerto Princesa City Malvar Road Cor. Lacao St. San Miguel Puerto Princesa City
21Raycon Services - CaintaUnit 3 Showcase Capital Center Marcos Highway Brgy. San Isidro Cainta
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