What do you mean by accidental damage for the purposes of Samsung Care Pack?

Accidental damage is any physical damage caused by some sudden accident, without intention and is a result of an event beyond the reasonable control of the relevant party. Your Accidental Damage claim will be scrutinised by an Authorised Service Provider in accordance with the Samsung Care Pack policy [https://117.p.syniva.es/pk/support/newsalert/125507/]. The decision of the Authorised Warranty Service Provider shall be final. If your claim is found eligible, the Authorised Warranty Service Provider shall, at its sole discretion, repair your product as per the aforesaid terms and the policy on selected devices.

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