Samsung Smart TV is already registered in SmartThings app

Last Update date : Aug 21. 2024
Hand holding a phone with the SmartThings app open, displaying 'Favorites' in a home automation interface, while in the background a Samsung Smart TV shows a streaming service screen.

If you are adding your Samsung Smart TV to the SmartThings app on your phone or tablet and you see an error message stating that the device has already been registered in the app, you will not be able to add the TV to the app. You can use the steps in our guide to solve this issue.

Phone screen displaying a 'Device already registered' message in SmartThings app, with a Samsung Smart TV showing app options in the background.

If you are seeing an error message stating that your Samsung Smart TV has already been added to the SmartThings app, you can either request an invitation from the app's current owner, or change the current owner. Then, try adding your TV to SmartThings again.

Request an invitation from the app’s current owner

You can ask the SmartThings app’s current administrator to remove your TV from the app. Or, you can ask your administrator to invite you to use the app, so that you can control the TV together.

Note: Only app administrators can invite members.

Change the current owner

You can become an administrator and register your TV in the SmartThings app. Select Make me the owner; this will appear if your TV is already registered to another SmartThings account and if your TV is not connected to a network. Follow the steps below to change your TV’s administrator to yourself and register your TV.

1 Disconnect all network connections from your TV and re-register the device in the SmartThings app.
2 If the TV is connected to a wired network, unplug the TV’s LAN cable first. If your TV is connected to a wireless network (Wi-Fi), you can disconnect from the wireless network.
3 To disconnect from the wireless network on your TV, navigate to and select Settings, and then select All Settings.
Samsung Smart TV interface highlighting the 'All Settings' option under the SmartThings menu.
4 Select Connection, then select Network, and then select Network Status.
Network menu on a Samsung Smart TV screen, with options for Network Status, Open Network Settings, Reset Network, and Expert Settings.

Note: Depending on the TV model, the method of accessing the Network Status menu may differ. For instance, you may need to select Settings, then select General, and then select Network to access the Network Status menu.

5 Select Disconnect.
Network Status screen on a Samsung Smart TV showing the TV is connected to the Internet, with options for Disconnect, IP Settings, Retry, and Close.
6 Next, try adding your TV to the SmartThings app again. Navigate to and open the SmartThings app on your phone or tablet, then tap the Add icon (the plus sign), and then tap Add device.
Phone showing the SmartThings app with a list of devices, including 'Samsung TV', and a Samsung Smart TV displaying a 'Do the SmartThings' menu in the background.
7 Tap Add next to Samsung devices, then tap TV, and then select your TV from the list. Make sure your TV is turned on.
Phone with SmartThings app open to a device selection menu, highlighting 'TV' as an option, next to a Samsung Smart TV displaying a home screen.
8 Follow the on-screen instructions to register your TV.
9 If you see a prompt that states “Device already registered,” select Make me the owner.
Phone displaying a 'Device already registered' message in the SmartThings app, with a button to 'Make me the owner', next to a Samsung Smart TV showing a SmartThings home screen.
10 Select OK on the TV to register your TV to the SmartThings app.
Close-up of a Samsung TV remote control next to the TV screen displaying a SmartThings registration pop-up with 'OK' and 'Cancel' options, and thumbnails of SmartThings app interfaces below.
11 Tap OK in the SmartThings app to complete the registration process. Select OK on your mobile device. The administration access has now been changed, and the TV registration is complete. Continue to follow the on-screen instructions if necessary.
Phone displaying a 'Verification' screen in the SmartThings app, instructing to select 'OK' on the TV screen, alongside a Samsung Smart TV showing the SmartThings home screen.

Note: If you do not see an option that states “Make me the owner,” or if this option does not work, please contact us by sending an error report through SmartThings. In SmartThings, tap Menu, and then tap Contact us. Tap Error reports under Send feedback, and then follow the prompts to compose and send your message.

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