What changes when the Keep User Data is set to ON?
Last Update date : Jul 07. 2022
1
Launch the Recovery solution program
2
Click Restore at the top left and set the Keep User Data option to ON.
If it is set to ON, the Recovery solution will restore the system in Refresh mode using PBR (PC Recovery)
![Click Restore at the top left, and set the Keep User Data option to ON]()
If it is set to ON, the Recovery solution will restore the system in Refresh mode using PBR (PC Recovery)
3
If the customer presses the Restore button, the system restarts and the restoration is performed displaying the Windows Logo
Thank you for your feedback!
Please answer all questions.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Call Us
Speak to an expert for support
Mon-Fri: 9am-6pm
Mon-Fri: 9am-6pm
