How do I clean my Galaxy phone?

Please refer to the guidelines outlined below to clean and maintain your Galaxy phone. 

• Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any cables or accessories.
  
• Use a soft, lint free, microfibre cloth such as a camera lens cleaning cloth to gently wipe the exterior surface of the phone.

• Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone. If necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant, such as a hypochlorous acid – based (50-80ppm) or alcohol-based (more than 70% ethanol or isopropyl alcohol) product, and gently wipe the front and back of your phone without applying too much pressure. Avoid excessive wiping.

• Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your phone.

• This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.