How to restart Gear IconX if the device is not responding
Last Update date : Jul 28. 2022
If the touchpad becomes unresponsive or the earbuds do not work properly, restart the earbuds and wear them again.
1
Remove the wingtip from an earbud. Use a paper clip to press and hold the Restart button above the heart rate sensor for more than seven seconds. The earbuds will be deactivated
![To restart earbuds]()
2
Press and hold the Restart button for more than three seconds to restart the earbud
3
Follow the same procedure for the other earbud
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