Edge lighting doesn't function while receiving WhatsApp
The Edge lighting feature works if the application try to turn on the screen when it is off.
By default, WhatsApp does not turn on the screen when receiving new messages. In order for the edge lighting to function, it needs to be activated first, follow by changing the default setting option in WhatsApp:
Please note: Due to Android OS device policy, edge lighting for WhatsApp is only available when screen is off.
How to activate Edge lighting?
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109144621957_YCS4S9Y2.png?$ORIGIN_PNG$)
Tap Settings
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109145403703_MHLFSVNH.png?$ORIGIN_PNG$)
Tap Display
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109145428475_CS7ZCWOV.png?$ORIGIN_PNG$)
Tap Edge Screen
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109145703150_DMGGH4R9.png?$ORIGIN_PNG$)
Select Edge lighting and turn it on
How to change the settings in WhatsApp?
Be mindful to turn on WhatsApp notification before proceed to change the settings in WhatsApp
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109151302614_7511C5AQ.png?$ORIGIN_PNG$)
Turn on WhatsApp notification
Follow these steps to change the settings in WhatsApp:
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109102323653_KDIEFVVR.png?$ORIGIN_PNG$)
Tap More
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109102401124_Q7NMI8RL.png?$ORIGIN_PNG$)
Tap Settings
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109102425569_IDTGGS9B.png?$ORIGIN_PNG$)
Tap Notifications
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109131052208_09ABD6GP.png?$ORIGIN_PNG$)
Select Popup Notifications
![Samsung Galaxy Note 8 Edge Lighting does not work properly when receiving WhatsApp message](http://skp.samsungcsportal.com/upload/namo/FAQ/sg/20171109/20171109102446520_JSOHTJPB.png?$ORIGIN_PNG$)
Select Always show popup
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