Samsung Gift Redemption Guide

Step 7. The system will automatically populate Date of Purchase, IMEI/Serial Number and Retailer from your uploaded receipt. If there are any fields that were not captured, please fill them in before proceeding to the next step.

Step 8. Select the gifts for your redemption (For most scenarios, the gifts would have been predetermined). Then click 'Continue'.

Step 9. Fill in your delivery address information and click 'Continue'.

Step 10. Review and submit the information and documents. 

Step 11. You will be informed of the expected processing time via an email. Once the order has been processed with our delivery vendor, you will receive an SMS. You will receive another SMS one day prior to day of delivery.

Step 2. Double check your model number and promotion before tapping on ‘Redeem Now’.

Step 3. Log in to your Samsung Account in order to start the redemption. You will need to create a Samsung Account if you do not have one. 

Step 4. On the landing page, accept the Terms and Conditions to proceed.

Step 6. The system will automatically populate Date of Purchase, IMEI/Serial Number and Retailer from your uploaded receipt. If there are any fields that were not captured, please fill them in before proceeding to the next step.

Step 7. Select the gifts for your redemption (For most scenarios, the gifts would have been predetermined). Then click ’Continue'.

Step 8. Fill in your delivery address information and click 'Continue'.

Step 9. Review and submit the information and documents. 

Step 10. You will be informed of the expected processing time via an email. Once the order has been processed with our delivery vendor, you will receive an SMS. You will receive another SMS one day prior to day of delivery.

Step 1. Visit the Home Appliances Online Gift Redemption Portal. If you are eligible for Brand Fair Promotion, please submit via Brand Fair Gift Redemption Portal.

Step 2. You may add more than one purchased item. Add a product by selecting its Category, followed by Model and clicking 'Add Product'. 

Step 3. After adding the model number of your purchased products, select Date of Purchase and select Invoice Amount. Once done, click on 'Search'.

Step 4. Double check that the model number matches your purchases, and click on 'Redeem Now'.

Step 5. Log in to your Samsung Account in order to start the redemption. You will need to create a Samsung Account if you do not have one. 

Step 6. On the landing page, accept the Terms and Conditions to proceed.

Step 7. Upload the required Receipt/Invoice and IMEI/Serial Number images. Upon clicking 'Continue',  the system should capture the required fields automatically.

Step 8. The system will automatically populate Date of Purchase, IMEI/Serial Number and Retailer from your uploaded receipt. If there are any fields that were not captured, please fill them in before proceeding to the next step.

Step 9. Select the gifts for your redemption (For most scenarios, the gifts would have been predetermined). Then click ’Continue'.

Step 10. Fill in your delivery address information and click 'Continue'.

Step 11. Review and submit the information and documents.

Step 12. You will be informed of the expected processing time via an email. Once the order has been processed with our delivery vendor, you will receive an SMS. You will receive another SMS one day prior to day of delivery.