The easy way to transfer content to your new Galaxy phone
Before you begin,
- Download the Smartswitch App on both your old and new device ( where applicable ) and check your app is up to date
- Ensure that the batteries on both device are fully charged
Note:
For Galaxy Device on Android™ Marshmallow (6.0.1)
Go to Settings > Back up and Reset > "Smart Switch > Select USB Cable
Navigate to Settings > "Cloud and Accounts" > Smart Switch > Wireless
Send existing file on your old device and get your new Galaxy smartphone ready to receive these files
If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat We are available 24 hours a day, 7 days a week.
Thank you for your feedback!
Please answer all questions.
RC01_Static Content