Explore Virtual Onboarding Service with Samsung Support

Last Update date : Aug 01. 2022

Join us for a free virtual session to learn the basics of using your Samsung product. We’ll cover the latest features and share a few of our favourite tips & tricks.

Learning about your new Samsung product

You're excited to try out all of the cool features of your new Samsung product but don't know where to start. How about scheduling a Virtual Onboarding Session with us to learn the basics about your product as well as some useful tips and tricks?

Follow the steps below to schedule a free virtual session now!

Note:

  • This service is currently only available for Galaxy Z Fold3, Z Flip3 and S22 models.
  • You can only schedule one virtual session for each product you own.

Step 1. Visit 117.p.syniva.es/sg/support/your-service/main and sign in to your Samsung account.

Step 2. Under My Products, tap on Register a New Product.

Sign in to At Your Service

Step 3. Enter your product's Serial/IMEI number and Verify.

Step 4. Scroll down to fill in the relevant details and tap Confirm.

Register your Samsung product

Step 5. Tap on Schedule a Virtual Training when the pop-up appears.

Step 6. Fill in all your details and select the topics you would like to know more about during the virtual session. Tap Confirm.

Schedule a virtual training

Step 7. Wait for our Technical Support Consultant to contact you within 24 hours. Enjoy your session!

Schedule a virtual training

Step 1. Visit 117.p.syniva.es/sg/support/your-service/main and sign in to your Samsung account.

Step 2. Go to the My Products tab.

Sign in to At Your Service

Step 3. Scroll down to find the registered product you would like to learn more about and tap on Schedule a Virtual Training.

Step 4. Fill in all your details and select the topics you would like to know more about during the virtual session. Tap Confirm.

Find your product

Step 5. Wait for our Technical Support Consultant to contact you within 24 hours. Enjoy your session!

Schedule a virtual training

Note: Device screenshots and menus may vary depending on the device model and software version.

Samsung Galaxy S Community

Join the community to share your Galaxy S experience or discover additional tips & tricks about your device.

Join now

Related Questions

Thank you for your feedback!

Contact Us

Chat

General enquiries
Monday to Sunday (including Public Holidays)
Open 24 hours
Live Chat WhatsApp

Email

We'll respond within 1 to 2 working days.
Email

Service Centres

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall

Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Service Centre Information Service Centre Waiting Time
View more

Samsung Members

Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Community Download App

Call Us

Product and App support
9am to 6pm daily

Repair Services

Arrange an appointment to experience a shorter waiting time.
Book an appointment Track my repair
View more

RC01_Static Content