Galaxy Watch Active
Popular FAQs
Galaxy Watch Active
SM-R500Solutions & Tips
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Galaxy Apps
How to locate your Galaxy Buds with the Galaxy wearable app
How to locate your Galaxy Buds with Galaxy Wearable app? Get your product support at Samsung Singapore
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Audio
How to Couple or Link a New Replacement Earbud with an Old One
FAQ for Mobile Devices. Find out more about 'How to Couple or Link a New Replacement Earbud with an Old One' with Samsung Support.
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Battery
Check the Battery Life Difference Between the Left and Right Earbuds of the Galaxy Buds
FAQ for Mobile Devices. Find out more about 'Check the Battery Life Difference Between the Left and Right Earbuds of the Galaxy Buds" with Samsung Support.
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How to use
How to Access the Samsung Health Monitor App for Galaxy Watch Active2 and Watch3
FAQ for Samsung Mobile Devices. Find out more about 'How to Access the Samsung Health Monitor App for Galaxy Watch Active2 and Watch3' with Samsung Support.
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How to use
How to Measure Blood Pressure with Your Galaxy Watch
FAQ for Samsung Mobile Devices. Find out more about 'How to Measure Blood Pressure with Galaxy Watch Active2 and Watch3' with Samsung Support.
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How to use
How to Measure ECG with the Galaxy Watch Active2 and Watch3
FAQ for Samsung Mobile Devices. Find out more about 'How to Measure ECG with the Galaxy Watch Active2 and Watch3' with Samsung Support.
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Battery
Tips to Help Your Samsung Smartwatch Battery Last Longer
FAQ for Samsung Mobile Devices. Find out more about 'Tips to Help Your Samsung Smartwatch Battery Last Longer' with Samsung Support.
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How to use
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Conceirge
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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How to use
Galaxy Watch Water Resistance
FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.
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How to use
Monitor your heart rate and blood pressure with the Galaxy Watch series
Learn how to use your Galaxy Watch to check your blood pressure.
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Hardware
What are the new design features on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'What are the new design features on Samsung Galaxy Watch Active?' with Samsung Support
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How to use
How to use Samsung Galaxy Watch Active efficiently?
FAQ for Samsung Wearable. Find more about 'How to use Samsung Galaxy Watch Active efficiently?' with Samsung Support
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Bluetooth
How to connect Samsung Galaxy Watch Active to Mobile Device or Bluetooth Headset?
FAQ for Samsung Mobile. Find more about 'How to connect Samsung Galaxy Watch Active to Mobile Device or Bluetooth Headset?' with Samsung Support
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How to use
How to use Samsung Galaxy Watch Active without a mobile device?
FAQ for Samsung Wearable. Find more about 'How to use Samsung Galaxy Watch Active without a mobile device?' with Samsung Support
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Battery
How to charge the battery on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to charge the battery on Samsung Galaxy Watch Active?' with Samsung Support
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Hardware
Wireless charging dock compatibility between Samsung wearable devices
FAQ for Samsung Wearable. Find more about 'Wireless charging dock compatibility between Samsung wearable devices' with Samsung Support
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How to use
How to wear Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to wear Samsung Galaxy Watch Active' with Samsung Support
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How to use
How to replace the band on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to replace the band on Samsung Galaxy Watch Active?' with Samsung Support
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How to use
How to ensure heart rate is accurate on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to ensure heart rate is accurate on Samsung Galaxy Watch Active?' with Samsung Support
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Multimedia
How to import/export images from Mobile Device to Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to import/export images from mobile device to Samsung Galaxy Watch Active?' with Samsung Support
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Hardware
Explore the new device layout for Samsung Galaxy Buds
FAQ for Samsung Wearable. Find more about 'Explore the new device layout for Samsung Galaxy Buds' with Samsung Support
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Setting
How to adjust brightness on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to adjust brightness on Samsung Galaxy Watch Active?' with Samsung Support
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Setting
How to use Quick Panel on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to use Quick Panel on Samsung Galaxy Watch Active?' with Samsung Support
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Call & Contacts
How to use Call Features on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to use Call Features on Samsung Galaxy Watch Active?' with Samsung Support
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Backup & Restore
How to back up or sync data stored on the Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to back up or sync data stored on the Samsung Galaxy Watch Active?' with Samsung Support
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Application
How to utilise Samsung Health on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to utilise Samsung Health on Samsung Galaxy Watch Active?' with Samsung Support
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Audio
How to transfer music files from mobile device to Samsung Galaxy Watch Active?
FAQ for Samsung Wearables. Find more about 'How to transfer music files from mobile device to Samsung Galaxy Watch Active?' with Samsung Support
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Application
How to utilise Bixby on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to utilise Bixby on Samsung Galaxy Watch Active?' with Samsung Support
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How to use
How to use Find My Watch feature on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to use Find My Watch feature on Samsung Galaxy Watch Active?' with Samsung Support
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Multimedia
How to screen capture an image on Samsung Galaxy Watch Active?
FAQ for Samsung Wearable. Find more about 'How to screen capture an image on Samsung Galaxy Watch Active?' with Samsung Support
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Hardware
First look on the new device layout for Samsung Galaxy Watch Active
FAQ for Samsung Wearable. Find more about 'First look on the new device layout for Samsung Galaxy Watch Active' with Samsung Support
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How to use
How to use the digital bezel on Galaxy watch Active 2
How to use the digital bezel on Galaxy watch Active 2? Get your product support at Samsung Singapore
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How to use
How to make calls on your Galaxy smartwatch
How to make calls on your Galaxy smartwatch? Get your product support at Samsung Singapore
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Battery
Galaxy Buds charging tips and precautions
FAQ for Samsung Mobile. Find more about Galaxy Buds charging tips and precautions with Samsung Support.
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Audio
How to use call features on your Galaxy Buds+
How to use call features on your Galaxy Buds? Get your product support at Samsung Singapore
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Multimedia
How to listen to music on your Galaxy Buds+
How to listen to music on your Galaxy buds? Get your product support at Samsung Singapore
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Audio
What should I do when the left and right volume levels of Buds Pro are different?
FAQ for Samsung Mobile Devices. Find out more about 'What should I do when the left and right volume levels of Buds Pro are different?' with Samsung Support.
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Audio
What to do when my Galaxy Buds Pro noise control feature is not working properly
FAQ for Samsung Mobile Devices. Find out more about 'What to do when my Galaxy Buds Pro noise control feature is not working properly' with Samsung Support.
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How to use
Find the best fit for your ears with the Galaxy Earbud fit test
FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.
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How to use
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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How to use
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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How to use
How to manage tiles on your Galaxy Watch
FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.
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How to use
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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How to use
How do I customise the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.
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How to use
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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How to use
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
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How to use
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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How to use
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
FAQ for Mobile Devices. Find more about What is the difference between the Galaxy Buds2, Buds Live and Buds Pro Buds with Samsung Support.
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How to use
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
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How to use
Properly Clean and Adjust Your Galaxy Watch
FAQ for Samsung Wearables. Find out more about 'Properly Clean and Adjust Your Galaxy Watch' with Samsung Support.
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How to use
How to charge the Galaxy Watch5 faster
FAQ for Mobile Devices. Find more about How to charge the Galaxy Watch5 faster with Samsung Support.
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How to use
What is the Galaxy Buds2 Pro 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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How to use
What to do when the Galaxy Buds microphone is not working
FAQ for Samsung Mobile. Find more about what to do when the Galaxy Buds microphone is not working with Samsung Support.
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How to use
How to wear your Samsung earbuds
FAQ for Samsung Mobile. Find out more about how to wear your Samsung earbuds.
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Software Upgrade
Software updates for Samsung earbuds
FAQ for Samsung Mobile. Find out more about Software updates for Samsung earbuds.
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How to use
Low or poor audio quality on Samsung earbuds
Learn how to solve issues with poor audio quality on your Samsung earbuds
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How to use
How to use the touch command of Samsung Galaxy Buds
Learn how to set up and use touch commands on the Samsung Galaxy Buds2 series
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How to use
Customize What the Home Key Does on Your Samsung Galaxy Watch
FAQ for Samsung Mobile. Find more about how to customize the Home key settings on my Samsung Galaxy Watch with Samsung Support.
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How to use
How to use Galaxy Wearable Self Diagnostics
FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.
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Hardware
Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
Unlock the full potential of your Galaxy Watch Series D-Buckle Sport band with expert tips and techniques. Learn how to adjust, maintain, and customise your watch band for a personalised and stylish experience. Enhance your Galaxy Watch with this versatile accessory, designed to complement your fashion and elevate your smartwatch game.
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How to use
Measure your body composition with the Galaxy Watch series
You can measure your body composition using the BIA sensor on your Galaxy Watch.
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How to use
Galaxy Watch Compass app user guide
Knowing how to use your Galaxy Watch's compass will help you get where you need to go when you're not quite sure where to turn.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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How to use
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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How to use
How to troubleshoot Galaxy Buds FE connectivity issues
Use this troubleshooting guide to find simple solutions to various issues that may arise while using Galaxy Buds FE.
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How to use
How to correctly wear and maintain your Galaxy Watch/Fit
Ensure that your Galaxy Watch/Fit stays in good condition by following this guide to wearing and maintaining your device properly.
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How to use
Materials used in the various Galaxy Buds
Find out more about the materials used to make Galaxy Buds for those with allergies or skin irritations.
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How to use
How to change your Galaxy Earbud Tips
Learn how to easily replace your Galaxy Earbud Tips with our comprehensive guide.
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Galaxy Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Galaxy Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Galaxy Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Setting
Use silent modes on your Samsung Galaxy Watch
Discover how to use the different silent modes on your Galaxy watch.
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How to use
Use Samsung Health sleep monitoring on your Samsung Galaxy Watch and Fit
Learn how to use the sleep monitoring feature on the Samsung Health app and get a better night’s sleep.
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Galaxy Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Battery
All about the wireless charging and Wireless power sharing features on the Samsung Galaxy Watch Ultra and Watch7
Discover how the design changes on the Galaxy Watch7 series alter the device’s ability to charge wirelessly.
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Software Upgrade
How to update software and apps on your Samsung Galaxy Watch
Learn how to update your Samsung Galaxy watch’s software and apps.
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How to use
What to do when a Samsung Galaxy Watch app crashes, freezes, or won’t respond
Learn what to do when an app on your Samsung Watch crashes, freezes, or won’t respond.
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Audio
What to do if you experience static noise with the Samsung Galaxy Buds
Learn what to do when your Galaxy Buds have static noise.
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How to use
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Setting
How to use your Samsung Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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How to use
What to do if your Galaxy Watch touch screen is not working
Use this guide to troubleshoot touch screen issues, restore screen responsiveness, or reset your Galaxy Watch.
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Battery
How to charge a Samsung Galaxy Watch with or without a charger
Learn about different charging methods and battery saving features available on your Galaxy Watch.
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Power
What to do when Samsung Galaxy earbuds do not turn on or charge
Learn what to do when Samsung Galaxy earbuds do not turn on or charge.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Software Upgrade
How to update software on your Galaxy smartwatch without your mobile device
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Setting
Troubleshooting guide for Samsung Galaxy Watch Active
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
Manuals & Downloads
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