Samsung Billing processing issue on Galaxy Apps or Theme Store

MOBILE
Mar 08, 2019

According to enhanced security policy, Samsung Billing is no longer supporting devices based on Android OS ICS and JellyBean anymore. All services such as Galaxy Apps, Theme Store that use Samsung Billing will be impacted.

If you want to use services regarding Samsung Billing on devices based on Android OS ICS and JellyBean, please update the device to Android OS 4.4 or higher.

. Check current OS version: Setting -> About Phone -> Software information
. OS Update: Setting -> Software Update -> Download and install

Please note that Galaxy S2 or later devices provide OS upgrade to 4.4 and OS upgrade support might be different from countries.

If you have device launched earlier than Galaxy S2 and would like to use service regarding Samsung Billing continuously, we recommend purchasing other devices based on Android OS 4.4 or higher version.

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