Samsung
Service Centre

Whether it's for a product repair or quick product advice, we have authorised service centres across Singapore to support you. Service centres are equipped with fully trained staff and genuine Samsung parts for all repairs. Check your product type below to see how you can get the face-to-face support you need.

BOOK AN APPOINTMENT SERVICE CENTRE WAIT TIME

Important Information

  • Mobile Products
    For servicing of mobile phones, tablets, accessories, wearables and earbuds please book an appointment before visiting our service centres.

    You may find the operating hours for the following service centres below:
    1) Plaza Singapura
    2) Westgate
    3) VivoCity
    4) Causeway Point
    5) Bedok Mall

    Monday to Saturday - 11:00am to 7:00pm
    Sunday and Public Holiday - 11:00am to 5:00pm
    Upcoming Festive Period - Plaza Singapura closed on 25 Dec and 1 Jan

    Please back up your data before going down for servicing.

    To ensure the safety of your personal data, please activate Maintenance mode on your mobile device before sending it in for repair. When Maintenance mode is enabled, access to your data within the mobile device is restricted. Visit Maintenance Mode for more information.
  • tv icon tv icon
    TV/AV, Appliances, Displays
    For servicing of TV/AV, projectors, home appliances, vacuum cleaners, computing and display products, you may book an appointment for in-home servicing.

    Please call 1800 SAMSUNG (7267864) or schedule a callback request from our technical advisor.

Find a Service Centre

Select your product type

How to search  

To find your closest Service Centre,
please follow the steps below.
1. Select product category from the above options
(Mobile device, Home Appliance etc.)

2. Enter your city, town or post code

3. If no results appear, please increase the search radius (5km, 10km etc.)
SIDE MENU 
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  • Address
  • Operating Hours
  • Phone Number
  • E-mail
  • Website
  •  Reserve

* Please note, we advise you to contact Service Centre to ensure that your product can be repaired at that location

Handling Products
    Reserve
    SIDE MENU 

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    Contact Us

    Chat

    General enquiries
    Monday to Sunday (including Public Holidays)
    Open 24 hours
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    Email

    We'll respond within 1 to 2 working days.
    Email

    Service Centres

    1) Causeway Point
    2) Plaza Singapura
    3) Vivocity
    4) Westgate
    5) Bedok Mall

    Monday to Saturday - 11am to 7pm
    Sunday/Public Holiday - 11am to 5pm
    Service Centre Information Service Centre Waiting Time
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    Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
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    9am to 6pm daily

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    Arrange an appointment to experience a shorter waiting time.
    Book an appointment Track my repair
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