Samsung Finance for business
Business essentials on demand.
0% APR representative
Spread the cost from 12 to 24 months on baskets between £250 & £10,000.
Choose how much to pay upfront (with a minimum 10%). Then pay the remainder over a term of your choosing – anything from 12 to 24 months, with an interest rate of 0% APR representative.* View FAQs.
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How it works
Frequently asked questions
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1. What criteria do I need to apply for a loan?Samsung Finance is only available for purchases of Samsung goods or services online. To be eligible, you must be a UK resident over 18 years of age, hold a UK Bank or Building Society Account which allows Direct Debit set-up and have a valid identification document such as a passport, full or provisional driving licence or an EU identity card. We will also ask you for your address history for the last three years, number of dependants and your total annual income from all sources.
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2. How much can I borrow?Samsung Finance is available on order values between £150 and £10,000. For purchases between £250 and £10,000, you can pay a minimum deposit of 10% (you can choose to pay more upfront) and then spread the cost over a loan term of 12 to 24 months.
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3. How will you decide the interest rate (APR) for my loan?Before we offer you a loan, we will undertake a soft credit check on you as an individual with a Credit Reference Agency. Using this and the information you have told us in your application, we will understand your ability to make the monthly repayments on your loan and the kind of borrower you’ve been throughout your borrowing history. You will know before you are committed to the loan what APR we can offer you. Once you have accepted the loan, the soft credit check will be converted to a hard credit check. A hard credit check leaves a footprint on your credit report. You will be informed during your application process before this happens.
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4. How do I apply for a loan?Samsung Finance is available online. When you apply, should you wish to proceed with the Credit Agreement, you will be given an instant decision and asked to sign your Credit Agreement digitally. Your loan is only available for goods, or services offered by Samsung. No money will be credited to your personal bank account. Instead, the value of your loan will be passed to Samsung in consideration for your purchased goods and services.
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5. When will my monthly direct debit be taken?Your first direct debit repayment date will be the latest of: ● a month from the date of your loan if you take away your goods from a store on the day; or ● a month from the date when we confirm to you in writing that we have entered into the Credit Agreement. We will confirm to you that we have entered into the Credit Agreement when we are notified by or on behalf of Samsung that all the equipment listed in the Credit Agreement has been delivered to you; or ● a date that you’ve agreed with us. This will be detailed in your welcome email and Samsung Finance customer portal. You can only change the date of your direct debit after the first repayment has been made.
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6. What if I change my mind?If you change your mind and no longer want the loan, you’ll have 14 days to cancel your Credit Agreement from the date we confirm to you in writing that we have entered into the Credit Agreement. We will notify you that we have entered into the Credit Agreement as soon as we are notified by or on behalf of Samsung that the Equipment referred to in the Credit Agreement has been delivered to you. Just call us on 0333 00 35 100* or email [email protected]. You will need to arrange for your Equipment to be returned in the condition outlined by Samsung to 117.p.syniva.es depending on where you made the original purchase, within 30 days from the date you notify us that you wish to cancel. We won’t charge you any fees or interest for doing this. Any return amounts will be paid by Samsung to Glow and applied towards your loan. After this 14-day period you'll be bound by the terms of your loan, but we don’t charge any early settlement fees if you wish to repay your loan in full or make any overpayments. There are no payment holiday entitlements with this loan, but if you find yourself in financial difficulties, please get in contact with us on 0333 00 35 100*. We’re here to help.
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7. How do I register with the customer portal?The Samsung Finance customer portal contains all your loan documentation, shows you when your next payment is due and allows you to make additional or catch-up repayments on your loan If needed. You will receive an email notification once your Credit Agreement has been activated which provides you with information on how to register and manage your online account. If you forget your password, you can access your customer portal through www.business.samsungfinance.co.uk and select ‘forgotten your password’ and follow the instructions. Your welcome email will also contain your Credit Agreement and details about the loan repayments that will be made after your loan is activated. Your loan will be activated after we receive notification for or on behalf of Samsung that the Equipment referred to in the Credit Agreement has been delivered to you.
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8. How do I change my contact details?To change your name, address or email please contact us on 0333 00 35 100* (lines are open 9am to 6pm Monday to Saturday). Due to security reasons, only the person who has the loan with Samsung Finance can make these changes.
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9. Can I change my Direct Debit details?You can change the date of your Direct Debit after your first repayment. To make any changes to your Direct Debit, please call us on 0333 00 35 100* (lines are open 9am to 6pm Monday to Saturday).
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10. Can I increase my borrowing?We understand that situations may change and you may wish to purchase additional Samsung goods and services. Your existing loan cannot be increased however subject to your financial circumstances and a good repayment history with Samsung Finance, you may be eligible for a further credit agreement. Please note that the rate we offer on any new loan could be lower or higher than your existing loan but no higher than 9.9%. The loan amount and the rate we will lend you will depend on your personal circumstance and credit assessment.
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11. How do I request my annual statement?The easiest way to get a copy of your statement is to download it from the Samsung Finance customer portal. This will be the same as the copy we will send you annually by email.
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12. What happens if I miss a payment?If you think you are going to miss a repayment or your payment will be late, we will ask that you contact us immediately on 0333 00 35 100* (lines are open 9am to 6pm Monday to Saturday). If a payment is received late or missed, this will be registered with a Credit Reference Agency and could affect your credit rating. We have the contractual right to charge you a late payment fee of £12 on any late or missed payments under your Credit Agreement. Missing payments could have serious consequences. You may have to repay what you owe us early. Your credit records may be affected making it harder or more expensive to borrow in future. It could also result in legal proceedings being taken against you to recover what you owe. We want to help you avoid this, so if you think you will have any problems repaying your loan, please contact us immediately on 0333 00 35 100* (lines are open 9am to 6pm Monday to Saturday).
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13. What if I get turned down for a loan?Getting turned down for a loan can be disheartening, especially if you don’t know why you were rejected. Your loan application may be rejected by Samsung Finance because you do not meet our lending criteria, we don’t think you can afford the loan and its repayments, or your credit history doesn’t meet our credit criteria. As part of the application, we obtained information from the credit reference agency, TransUnion International UK Limited. They can be contacted by phoning 0330 024 7574 or by visiting www.transunion.co.uk.
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14. Who is eligible for Samsung Finance for Business?Currently Samsung Finance for Business users is available to Sole traders with less than 10 employees. You must be a UK resident over 18 years of age, hold a UK Bank or Building Society Account which allows Direct Debit set-up and have a valid identification document such as a passport, full or provisional driving licence or an EU identity card. We will also ask you for your address history for the last three years, number of dependants and your total annual income from all sources.
*All credit is subject to status and available to UK Sole Traders over 18, with a UK bank account and valid driver’s license, passport or identity card. Credit duration is variable, and you could be offered a rate of 9.9% APR, based on your financial circumstances and what you tell us. Minimum upfront payment of 10% is required and fixed monthly repayments. By accepting our credit offer, you consent to a credit check being completed, which will appear on your credit file.
Samsung Electronics (UK) Limited (Registered no: 03086621), registered at Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, United Kingdom, acts as a credit broker and not as a lender. Samsung is authorised and regulated by the Financial Conduct Authority (FRN 727333). Credit is provided by Glow Financial Services Limited, 71 Queen Victoria Street, London EC4V 4BE. Registered in England No. 09127663. Glow Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference No. 751308). Glow Financial Services acting as lender, under brand license as Samsung Finance (powered by Glow) through Samsung Electronics (UK) Limited. The Financial Services Register can be accessed through www.fca.org.uk.
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